Tender Title: Manpower Outsourcing Services

Reference Number: GEM/2025/B/6128171
Issuing Authority/Department: Department of Revenue, Ministry of Finance

The Manpower Outsourcing Services tender seeks to engage qualified vendors to supply skilled and unskilled manpower to the Department of Revenue. The overarching goal is to provide a comprehensive solution that fulfills the demands for manpower resources efficiently, adhering to minimum wage regulations while maintaining high-quality standards. This tender encompasses a wide array of personnel requirements, including skilled graduates and high school-level manpower, specifically for administrative roles.

Scope of Work and Objectives

The main objective of this tender is to procure a reliable service provider who can deliver administrative manpower to operate within governmental functions. Key responsibilities include recruitment, management, and provision of personnel to ensure that necessary administrative tasks are executed promptly and effectively. Proposals should illustrate methodologies for streamlining recruitment processes, reducing turnover rates, and upholding contractual obligations while ensuring compliance with government regulations.

Eligibility Criteria

To participate in this tender, bidders must meet specific eligibility requirements which include:

• Registration as a lawful entity.
• Proven experience in providing manpower services across similar sectors.
• Compliance with labor laws and regulations, specifically concerning minimum wage.

Technical Requirements

Bidders must demonstrate the capability to meet various technical specifications including:

• Recruitment processes that adhere to both skilled and unskilled manpower needs.
• Defined protocols for training and ongoing development of contracted personnel.
• Comprehensive plans for performance monitoring and evaluation.

Financial Requirements

All proposals submitted must include detailed financial information outlining:

• Pricing structures that comply with minimum wage standards.
• Clarity on any additional costs or payments required.
• Submit a performance security as specified in the tender documentation.

Document Submission Details

Interested parties are required to submit their proposals digitally through the appropriate online platforms designated by the Department of Revenue. All submissions must comprise the following:

• Completed tender application forms.
• Evidence of eligibility and qualifications.
• Financial proposals and relevant credentials.

Special Provisions

Special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups are acknowledged within this tender, encouraging participation from emerging entities that fulfill the eligibility criteria. This initiative aims to foster local engagement and enhance job creation through increased procurement from Indian startups.

Evaluation Process

The selection process will follow a structured evaluation methodology that will primarily assess:

• Alignment with technical specifications.
• Financial viability and adherence to budgetary constraints.
• Qualifications and past performance of bidders, ensuring a fair and transparent evaluation and selection process.

Delivery Locations

The manpower services will be required primarily within the jurisdiction of the Department of Revenue, and bidders must address their capacity and logistical arrangements for the specified delivery locations within their proposals.

Contact Information

For further clarifications, Bidders are encouraged to utilize official communication channels outlined in the tender documents. Direct correspondence with the Department of Revenue will provide more insights into the tendering process.

This tender for Manpower Outsourcing Services fosters vital collaboration between the government and external service providers, emphasizing compliance, quality, and economic responsibility in fulfilling the staffing needs of the department.