Department of Revenue Tender by Central Board Of Excise And Customs (cbec) (GEM/2025/B/6159072)
Manpower Outsourcing Services - Minimum wage - Unskilled; Not Required; Others,Manpower Outsourcing

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Tender Title and Reference Number
Tender Title: Manpower Outsourcing Services
Reference Number: GEM/2025/B/6159072
Issuing Authority/Department
This tender is issued by the Department of Revenue, operating under the Ministry of Finance.
Scope of Work and Objectives
The primary objective of this tender is to procure manpower outsourcing services. The selected bidder will provide unskilled and skilled manpower, specifically focusing on minimum wage positions. This includes administrative support roles that require at least a high school level of education. The successful bidder will ensure a consistent supply of labor to meet the diverse operational needs of the department.
Key Scope Areas:
- Provision of unskilled manpower
- Provision of skilled manpower in administrative duties
- Coordination and management of staffing requirements
- Compliance with local labor laws and regulations
Eligibility Criteria
To be eligible for this tender, bidders must be legally registered entities capable of providing the services outlined in the scope. Bidders should demonstrate experience in similar projects, showcase relevant certifications, and have an established financial standing. Additional criteria may include compliance with local labor laws and other regulatory requirements.
Technical Requirements
Bidders must ensure that the manpower provided meets the requisite standards of skill and competence for the assigned tasks. This includes adherence to specified quality standards and compliance requirements during the contract term.
Financial Requirements
Bidders must submit financial proposals that align with government guidelines for pricing. All pricing must adhere to established minimum wage laws. Companies should also be prepared to provide evidence of their financial stability, including previous tax returns and balance sheets.
Document Submission Details
Bidders must submit all required documentation electronically via the designated online platform. Submission shall include:
- Technical Proposal: Detailing capacity, experience, and compliance with technical requirements.
- Financial Proposal: Clear breakdown of pricing aligned with MOF guidelines.
- Certificates and Licenses: To validate eligibility and legal compliance.
Special Provisions
Special provisions may be available for Micro, Small, and Medium Enterprises (MSEs) and Startups to encourage participation. These provisions may include eased compliance requirements and preferential evaluation during the selection process.
Evaluation Process
The evaluation process will assess the technical proposals alongside the financial submissions. Bidders will be evaluated based on their qualifications, relevant experience, pricing, and adherence to quality standards. A weighted scoring system will be utilized to ensure a fair assessment of all proposals.
Delivery Locations
Manpower services will be required at various government facilities managed by the Department of Revenue. Specific locations will be communicated upon the awarding of the contract.
Contact Information
For additional information, potential bidders are encouraged to reach out through the official channels of the Department of Revenue. No specific contact information has been provided within this tender documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, having proven experience in manpower outsourcing, and demonstrating compliance with relevant labor laws. Bidders must provide necessary certificates to prove their standing and ability to deliver the required services.
Bidders are required to meet technical specifications that include providing manpower with the necessary qualifications and skills, particularly for skilled positions that require a minimum high school education. Compliance with local quality standards and regulations is also essential to fulfill the contract.
The Earnest Money Deposit (EMD) ensures that bidders are committed to fulfilling the contract. The specific amount will be outlined in the tender documents and is usually a percentage of the proposed financial bid. Additional details regarding performance security requirements will also be specified in the contract terms.
Submissions are to be made electronically through the designated online portal for tenders. All required documentation, including technical and financial proposals, should be attached in the accepted formats indicated in the tender guidelines.
MSEs are provided with special provisions to encourage participation in government tenders. This may include relaxation of compliance measures, expedited processing times, and potential scoring advantages during the evaluation process, supporting local businesses in their efforts to engage with government contracts.
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