Department of Revenue Tender by Cbic Central Board Of Indirect Taxes & Customs (GEM/2025/B/6147065)
Annual Maintenance service-AIR CONDITIONER

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Tender Title:
Annual Maintenance Service for Air Conditioners
Tender Reference Number:
GEM/2025/B/6147065
Issuing Authority/Department:
Department of Revenue, Ministry of Finance
Tender Description:
The Annual Maintenance Service for Air Conditioners (GEM/2025/B/6147065) aims to provide comprehensive and continuous maintenance for air conditioning units across various government locations. This initiative seeks to ensure the efficiency and longevity of air conditioning systems, contributing to improved operational effectiveness and comfort.
Scope of Work and Objectives:
The scope of work encompasses a range of tasks, including routine maintenance, troubleshooting, and repair services for air conditioning units. The objectives are to:
- Ensure optimal performance and reliability of all air conditioning systems.
- Predict and prevent system failures through regular maintenance schedules.
- Provide immediate response and repair services in case of breakdowns.
- Maintain compliance with health and safety standards.
Eligibility Criteria:
To participate in this tender, bidders must meet the following eligibility criteria:
- Must be a registered entity capable of providing maintenance services for air conditioners.
- Proven experience in handling similar contracts in the governmental or corporate sectors.
- Appropriate licenses and certifications necessary for conducting air conditioning maintenance work.
Technical Requirements:
Bidders are expected to demonstrate their capability in providing comprehensive technical requirements, which include:
- Detailed methodologies for maintenance and repair.
- List of qualified technicians who hold relevant certifications.
- Availability of service parts and equipment necessary for routine and emergency repairs.
Financial Requirements:
Bidders must provide:
- Financial statements demonstrating sound financial health for the past two years.
- A list of pricing for different maintenance services and potential spare parts.
Document Submission Details:
All documents related to the tender must be submitted electronically through the stipulated submission methods. These documents should comply with the specified formats outlined in the tender documentation.
Special Provisions (Who can Benefit):
Micro, Small, and Medium Enterprises (MSEs) and startups are encouraged to apply, with provisions available to support their engagement in this tender. Special consideration may be given to bids that adhere to local content and procurement rules under the 'Make in India' initiative.
Evaluation Process:
The evaluation process will focus on:
- Compliance with eligibility and technical requirements.
- Financial viability and competitive pricing.
- Overall quality of the proposal with reference to maintenance schedules and service delivery methodologies.
Delivery Locations:
Services will be expected to be performed at various government sites across regions. Specific locations will be provided to the successful bidders upon contract signing.
Contact Information:
For further inquiries regarding this tender, prospective bidders may refer directly to the Department of Revenue through the official communication channels provided in the tender documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for bidding on this tender include being a registered entity with experience in providing maintenance services for air conditioning systems. Bidders should hold the necessary licenses and certifications. Additionally, it is essential for bidders to have demonstrated their capability by managing similar projects for government or corporate clients, ensuring compliance with relevant industry standards.
Bidders must furnish relevant certificates that demonstrate their compliance with regulatory bodies. This includes registration certificates, tax compliance documents, and any qualifications related to technical personnel involved in maintenance services. These certifications should attest to the bidder’s adherence to industry standards, ensuring that they can deliver quality services.
To participate in this tender, potential bidders need to follow an uncomplicated registration process. Initially, they must register as a vendor in the governmental procurement system. Following registration, bidders should obtain the tender documents for GEM/2025/B/6147065, which will outline additional requirements and submission guidelines for proposals. Completion of documentation and compliance with all specified instructions is crucial for successful registration.
Submissions for this tender must follow the specified document formats outlined in the tender documentation. Typically, documents should be submitted in PDF or Word formats for ease of review. It is essential for bidders to ensure all information is accurate and neatly organized in the required format to facilitate the evaluation process.
The financial evaluation considerations for this tender will include reviewing the submitted pricing against the service requirements outlined. Bidders are expected to demonstrate competitive pricing while ensuring that all financial statements exhibit sound fiscal standing over previous years. The evaluation will also consider potential cost efficiencies that can be gained through the services offered, alongside the quality of service proposed.
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