Department of Revenue Tender by Central Board Of Excise And Customs (cbec) (GEM/2025/B/6147885)
Cleaning, Sanitation and Disinfection Service - Outcome Based - Office/Commercial/Institutions/Resi
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Tender Title: Cleaning, Sanitation and Disinfection Services
Reference Number: GEM/2025/B/6147885
Issuing Authority: Department of Revenue, Ministry of Finance
The Cleaning, Sanitation, and Disinfection Services tender aims to procure comprehensive cleaning services targeted towards Office, Commercial, Institutional, and Residential facilities. The objective of this tender is to engage a qualified service provider capable of delivering outcome-based cleaning solutions under rigorous standards and within a specified quantity, set to ensure cleanliness and sanitation are maintained effectively.
Scope of Work and Objectives
The scope of work encompasses providing cleaning, sanitation, and disinfection services that include, but are not limited to:
- General Cleaning: Sweeping, mopping, and dusting of the interior spaces to uphold hygiene standards.
- Deep Disinfection Services: Implementing detailed disinfection protocols to prevent the spread of germs and viruses.
- Compliance with Health and Safety Regulations: Delivering services that meet local health and safety laws and cleaning industry standards.
The services must reflect quality assurance metrics and be adaptable to the changing needs of the facility management.
Eligibility Criteria
Eligible bidders must be registered entities and capable of providing similar services in the past. Vendors must demonstrate:
- Proven experience in providing cleaning services.
- Necessary registrations and licensing as required by local authorities.
Technical Requirements
Bidders must ensure that they meet specific technical standards including:
- Availability of skilled workforce trained in cleaning and sanitation methods.
- Use of environmentally-friendly cleaning products and equipment.
- Compliance with health and safety regulations pertaining to cleaning services.
Financial Requirements
Bidders must submit financial details that reflect their capability to undertake the contract, including:
- Audited financial statements for previous years.
- Bank references and creditworthiness.
Document Submission Details
All proposals must be submitted in prescribed formats. Specific emphasis is directed towards:
- Completion of tender documents as provided.
- All supporting documentation must be included for eligibility assessment.
Special Provisions
Special provisions apply to Micro, Small, and Medium Enterprises (MSEs) and startups which include the following initiatives:
- Consideration for technical and financial assistance.
- Potential waivers on certain eligibility requirements.
Evaluation Process
The evaluation process will be based on a total score derived from:
- Technical Bid Assessment
- Financial Bid Evaluation Scoring criteria will prioritize quality, reliability, and cost-effectiveness of the bids.
Delivery Locations
The cleaning and sanitation services will be required at various locations as decided by the Department of Revenue. Bidders should be prepared to service multiple sites depending on the specifications laid out in the terms of the tender.
Contact Information
For further inquiries regarding the tender documents and submission, please contact the Department of Revenue, Ministry of Finance. Ensure to check the official website or contact points for specific names and details as they might be subject to change.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with relevant experience in providing cleaning services. Bidders must also possess necessary licenses issued by local authorities, along with prior successful project completion records in the same domain, ensuring adherence to industry standards.
Bidders must submit various required certificates, which may include business registration documents, tax compliance certificates, and any relevant health and safety certifications. These documents validate the applicant’s business legitimacy and compliance with standard operational regulations in the cleaning industry.
The registration process involves completing the necessary tender documentation accessible through the official portal. Bidders must register their interest and submit required documentation before the submission deadline. It’s crucial to follow the structured step-by-step guidelines provided in the procurement notice.
Upon acceptance of the bid, successful bidders may need to provide a performance security in the form of a bank guarantee or performance bond. This security ensures commitment to fulfilling the terms of the contract and may be detailed in the award agreement following the evaluation process.
Price evaluation considerations will be integral to the selection process. Bids will be assessed quantitatively and qualitatively, focusing on total lifecycle costs while taking into account the quality of proposed services. The goal is to select the best value offer rather than the lowest bid purely based on the price.
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