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Department of Revenue Tender by Central Board Of Excise And Customs (cbec) (GEM/2025/B/6166752)

Cleaning, Sanitation and Disinfection Service - Outcome Based - Office/Commercial/Institutions/Resi

Service
Qty:NaN
EMD: ₹2.0 Lakh
EST Bid: ₹81.0 Lakh
Department of Revenue Tender by Central Board Of Excise And Customs (cbec) (GEM/2025/B/6166752)

Tender Timeline

Tender Issue
April 24, 2025 at 1:28 PM

Tender Title: Cleaning, Sanitation, and Disinfection Service - Outcome Based - Office/Commercial/Institutions/Residential
Reference Number: GEM/2025/B/6166752
Issuing Authority/Department: Department of Revenue, Ministry of Finance

Overview

The Department of Revenue is soliciting tenders for Cleaning, Sanitation, and Disinfection Services intended for various office, commercial, institutional, and residential environments. The primary objective of this tender is to ensure a clean, safe, and sanitized environment through comprehensive cleaning services, targeting both indoor and outdoor spaces. This includes the disinfection of floors, surfaces, and various facility components, which collectively contribute to creating a hygienic setting within the specified locations.

Scope of Work and Objectives

The scope of work encompasses the following services:

  • General cleaning of all surfaces and floors in appointed facilities.
  • Deep cleaning and sanitation of specific equipment and areas as designated.
  • Disinfection activities targeting high-touch areas to mitigate health risks.
  • Routine cleaning and special cleaning activities, including indoor and outdoor cleaning.
  • The service provider will be expected to implement a methodical approach to cleaning, ensuring compliance with the outlined standards.

Eligibility Criteria

To qualify for this tender, bidders must meet the following eligibility criteria:

  • Be a registered entity under relevant laws.
  • Proven experience in cleaning and sanitation services, preferably in office or commercial environments.
  • Possess the necessary certifications and licenses for conducting cleaning operations.
  • Financial stability to meet the demands of the servicing contract.

Technical Requirements

Bidders must adhere to the following technical requirements:

  • Use of eco-friendly cleaning agents and chemicals compliant with health and safety regulations.
  • Ability to deploy trained and skilled personnel for cleaning and disinfection tasks.
  • Employment of industry-standard cleaning equipment and machinery.
  • Capacity to manage and store cleaning supplies safely.

Financial Requirements

Prospective tenderers must present financial documents that demonstrate:

  • Overall financial stability including bank references.
  • Pricing that reflects industry standards while ensuring cost-effectiveness.
  • Evidence of meeting previous contractual obligations within financial limits.

Document Submission Details

All required documentation, including tender proposals, must be submitted electronically. Bidders should ensure that their submissions are complete, including any technical and financial proposals as specified in the tender requirements. Compliance with submission formats is mandatory.

Special Provisions

Special provisions are available for Micro, Small, and Medium Enterprises (MSEs). Interested MSEs are encouraged to submit their bids and may receive tailored assistance during the tender process.

Evaluation Process

Bids will be evaluated based on a thorough assessment of technical qualifications, financial stability, and compliance with the specified requirements. The evaluation panel will constitute representatives from the Department of Revenue, ensuring impartiality and accuracy.

Delivery Locations

The services will be rendered across various designated locations as specified in the tender instructions. The tender documents will outline specific site details.

Contact Information

For further inquiries regarding this tender, interested parties are encouraged to reach out to the Department of Revenue through the official communication channels available on the tender's procurement page.


General Information

Item Category
Cleaning, Sanitation and Disinfection Service - Outcome Based - Office/Commercial/Institutions/Residential; Disinfection; indoor, outdoor, basement, outer walls, etc
Ministry Name
Department Name

Financial Information

Estimated Bid Value
₹81,00,000.00
EMD Amount
₹2,00,000.00
Minimum Turnover
₹300.00 Lakh (s)
Bid Offer Validity
30 (Days)

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

8 Documents
GeM-Bidding-7769212.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
Other DocumentsOTHER
Other DocumentsOTHER
Buyer uploaded ATC documentATC COMPLIANCE
Other DocumentsOTHER FORM
Other DocumentsOTHER
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • OEM Annual Turnover
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC)
  • Additional Doc 3 (Requested in ATC)
  • Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity under relevant laws, having proven experience in cleaning and sanitation services, and possessing the necessary certifications and licenses for conducting such operations. Financial stability and previous compliance with contractual obligations are also critical in gauging eligibility.

Participants must present recommended certificates that may include ISO certifications related to cleanliness and sanitation, licenses for labor, and evidence of compliance with health and safety regulations. These documents demonstrate the capability to provide high-quality cleaning and disinfection services necessary for the tender.

The document submission process requires bidders to submit all tender-related documentation electronically, ensuring that all proposals (technical and financial) are complete and comply with the stipulated formats. It is also essential to adhere to the specified submission deadlines and confirmations provided in the tender documentation.

Payment terms will generally include milestones tied to performance deliverables within the contract, ensuring that payments are made in accordance with the successful completion of the cleaning and sanitation tasks outlined. The tender documentation will detail specific payment schedules and conditions for payment release.

Yes, the tender includes advantageous provisions for Micro, Small, and Medium Enterprises (MSEs). MSEs may receive support tailored to assist them in adequately preparing their bids, and there may also be favorable terms that foster participation in public procurement initiatives, enabling growth and competitiveness in the market.

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