Department of Revenue Tender by Central Board Of Excise And Customs (cbec) (GEM/2025/B/6165895)
Cleaning, Sanitation and Disinfection Service - Outcome Based - Office/Commercial/Institutions/Resi
Tender Timeline
Tender Title: Cleaning, Sanitation, and Disinfection Service
Tender Reference Number: GEM/2025/B/6165895
Issuing Authority/Department
The Department of Revenue under the Ministry of Finance is issuing this tender for cleaning, sanitation, and disinfection services across various sectors.
Scope of Work and Objectives
The primary objective of this tender is to procure comprehensive cleaning, sanitation, and disinfection services that are outcome-based, targeting office, commercial, institutional, and residential premises. The awarded vendor will be responsible for ensuring cleanliness through various methods including but not limited to general cleaning such as sweeping, mopping, dusting, and thorough disinfection to promote a healthy environment. The total quantity required for this tender is 584 units, aiming to enhance sanitation standards across all designated locations.
Eligibility Criteria
Interested bidders must meet specific eligibility requirements including being a registered entity capable of providing all services mentioned in the scope of work. Prospective vendors should demonstrate financial stability and relevant industry experience. Compliance with local regulations and standards is essential to qualify for participation.
Technical Requirements
Bidders need to possess the necessary technological and operational capabilities to deliver the required outcome-based cleaning services. This includes adhering to best practices in sanitation and hygiene, with robust processes for quality assurance in place. Documentation proving operational capacity, past performance, and relevant certifications is essential.
Financial Requirements
A clear financial assessment will be mandatory for all bidders. It will be important to present the Earnest Money Deposit (EMD) as stipulated in the tender guidelines along with proof of financial solvency. Bid proposals must also reflect competitive pricing structures that align with industry standards for cleaning services.
Document Submission Details
Bidders must submit their proposals in the specified format which includes both technical and financial documents. The submission process should comply with all outlined procedures to ensure a seamless evaluation process. All documents should be in accepted formats to avoid disqualification.
Special Provisions
In recognition of fostering growth among local economies, the tender includes special provisions beneficial for Micro, Small, and Medium Enterprises (MSEs). This includes reduced financial entry barriers and simplified compliance processes for eligible startups. Compliance with ‘Make in India’ policies is encouraged to promote local content.
Evaluation Process
Bids will be evaluated based on a two-stage process, focusing first on technical qualifications and then on financial offers. Clear scoring criteria will be established, ensuring transparent evaluations with specific weightings provided for technical merit and pricing. Bidders should prepare to demonstrate adherence to the quality and compliance criteria established in the tender documentation.
Delivery Locations
The cleaning services are anticipated to be provided at various locations as specified by the Department of Revenue, focusing on areas requiring urgent and ongoing maintenance to uphold sanitation standards.
Contact Information
For further queries regarding the tender, vendors may refer to the official contact channels provided on the tender documentation for efficient communication.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for bidders in this cleaning services tender include being a registered entity that has the capability to provide sanitation and disinfection services effectively. Bidders are expected to demonstrate relevant industry experience, financial stability, and compliance with local regulations. It is mandatory to provide documented proof of operational capability and relevant certifications that align with the tender’s scope of work.
Bidders must ensure that they have all required certifications pertinent to cleaning services and compliance standards. This includes health and safety compliance certificates, quality assurance certifications related to sanitation, and any business licenses required by local jurisdiction to operate cleaning services. It is crucial to provide these documents during the proposal submission.
Proposals must be submitted through the specified online platform designated by the issuing Department of Revenue. The submitted documents should adhere to the accepted formats to ensure they are accepted without issues. It is important to check the submission guidelines carefully to avoid any disqualification.
The evaluation process will follow a two-stage approach where technical qualifications are assessed first, followed by financial bids. Each submission will be rated based on the predefined scoring criteria that evaluate compliance with the technical specifications, quality of service, and competitive pricing. Transparency and fairness will be key components in the evaluation and selection process.
The tender includes provisions specifically designed to support Micro, Small, and Medium Enterprises (MSEs). These benefits often include simplified compliance and lower entry barriers for participation. MSEs are strongly encouraged to apply under this tender, as it aims to foster local business development and participation in government projects, while ensuring adherence to ‘Make in India’ policies that promote local procurement.
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