Customized AMC/CMC for Pre-owned Products

Customized AMC/CMC for Pre-owned Products - DESKTOP- HP,LENOVO,ACER; DESKTOP- HP,LENOVO,ACER; Compr

Service
Qty:NaN
EST Bid: ₹1.5 Lakh

Tender Timeline

Tender Issue
June 12, 2025 at 1:32 PM

Tender Description

Tender Title: Customized AMC/CMC for Pre-owned Products
Tender Reference Number: db0acd53
Issuing Authority/Department: Department of Revenue, Ministry of Finance

The Customized AMC/CMC for Pre-owned Products tender focuses on the provision of comprehensive maintenance contracts (CMC) for a variety of used electronic products. The primary objective is to ensure that pre-owned devices, such as desktops from HP, Lenovo, and Acer, laptops from HP, Acer, and Dell, scanners from HP, Epson, Canon, and printers, including all-in-one units, are well-maintained and operational. This tender is aimed at ensuring a seamless operational flow for the devices owned by the department through effective maintenance strategies.

General Information

Item Category
Customized AMC/CMC for Pre-owned Products - DESKTOP- HP,LENOVO,ACER; DESKTOP- HP,LENOVO,ACER; Comprehensive Maintenance Contract (CMC); MONTHLY; Yes , Customized AMC/CMC for Pre-owned Products - LAPTOP-HP,ACER,DELL; LAPTOP-HP,ACER,DELL; Comprehensive Maintenance Contract (CMC); MONTHLY; Yes , Customized AMC/CMC for Pre-owned Products - SCANNER-HP,EPSON,CANON; SCANNER-HP,EPSON,CANON; Comprehensive Maintenance Contract (CMC); MONTHLY; Yes , Customized AMC/CMC for Pre-owned Products - PRINTER CUM SCANNER-HP/EPSON; PRINTER CUM SCANNER- HP/EPSON; Comprehensive Maintenance Contract (CMC); MONTHLY; Yes , Customized AMC/CMC for Pre-owned Products - PRINTER-HP,CANON; PRINTER-HP,CANON; Comprehensive Maintenance Contract (CMC); MONTHLY; Yes , Customized AMC/CMC for Pre-owned Products - PROJECTOR-EPSON,PANASONIC; PROJECTOR- EPSON,PANASONIC; Comprehensive Maintenance Contract (CMC); MONTHLY; Yes
Ministry Name
Department Name

Financial Information

Estimated Bid Value
₹1,52,810.00
Minimum Turnover
₹6.00 Lakh (s)
Bid Offer Validity
90 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

13 Documents
GeM-Bidding-7954864.pdfMain Document
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER COMPLIANCE
Other DocumentsOTHER
Other DocumentsOTHER COMPLIANCE
Other DocumentsOTHER COMPLIANCE
Other DocumentsOTHER COMPLIANCE
Other DocumentsOTHER
Other DocumentsOTHER
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements for this tender include being a registered entity that can provide comprehensive maintenance services for pre-owned products. Proposals must indicate prior experience in handling similar AMC/CMC contracts. Bidders should be able to demonstrate adequate capacity to meet technical and financial criteria set out in the tender documents.

The technical specifications require bidders to possess qualified personnel with experience in maintaining the specified pre-owned products like desktops, laptops, and printers. Documentation showing certifications of technicians, alongside client references and evidence of previous successful contracts, are essential for compliance.

The Earnest Money Deposit (EMD) is crucial for this tender, and bidders are required to provide a specified amount along with their bid documents. The EMD ensures commitment to the tender and safeguards against withdrawal from the bidding process.

Documents for this tender must be submitted electronically through the designated tender platform. It is essential that all documents, including the technical and financial proposals, are complete and submitted within the specified timeframe to avoid disqualification.

Micro, Small, and Medium Enterprises (MSEs) have special provisions in this tender aimed at fostering participation from smaller businesses. Such benefits may include reduced eligibility criteria and support for navigating the application process, aligning with broader initiatives for promoting entrepreneurship and economic growth.

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