The GEM/2025/B/6147602 tender is issued by the Department of Revenue under the Ministry of Finance. This tender invites bids for custom services designed to enhance and support the operational efficiencies within various public service sectors. The objective is to secure services that align with the strategic goals of the department while adhering to the parameters defined by regulatory compliance and quality standards.
Scope of Work and Objectives
The primary scope of work for this tender includes the development, implementation, and management of bespoke services tailored to streamline operations for government departments. The expected outcomes are improved service delivery, increased efficiency, and enhanced public user experience across multiple platforms. Bidders are expected to provide innovative solutions and methodologies that leverage technology and best practices in project management.
Eligibility Criteria
To qualify for this tender, bidders must be legally registered entities capable of providing the specified services. They should demonstrate previous experience in managing similar projects and have the necessary qualifications to operate within the public sector. The eligibility criteria also include financial stability and the ability to comply with compliance requirements set forth by the issuing authority.
Technical Requirements
Bidders must showcase their technical acumen, including the provision of related project experience and the demonstration of tools and technologies that will be utilized for service delivery. Solutions presented should adhere to the best quality standards in the industry, meeting both specifications provided in the tender documents and broader regulatory requirements.
Financial Requirements
The financial requirements outlined in the tender mandate that all participating bidders must submit comprehensive financial proposals that illustrate the cost structure for the services offered. This should include a breakdown of costs and adherence to economic value considerations through the proposed pricing strategy.
Document Submission Details
Prospective bidders are required to submit their technical and financial proposals through the dedicated online portal specified by the GEM platform. All documents must be presented in the prescribed formats and submitted before the deadline indicated.
Special Provisions
The tender supports provisions for Micro, Small, and Medium Enterprises (MSEs), offering advantages that facilitate competition among smaller service providers. This encouragement aims to foster inclusivity and stimulate local economic growth. Additionally, bids promoting innovative and sustainable practices may receive preferential consideration.
Evaluation Process
The evaluation of submissions will be carried out through a structured process that assesses both technical and financial aspects of bids. The evaluation criteria are designed to ensure that all offers put forth are not only compliant but also reflect the best value for money for the government.
Delivery Locations
Successful bidders will deliver services primarily in locations mandated by the Department of Revenue, including various state offices and administrative centres across the nation. Specific delivery details will be outlined in the final contract.
Contact Information
For any inquiries related to the tender, bidders can reach out to the Department of Revenue's point of contact designated in the official documents. Responses to questions will promote clarity and ensure fair accessibility for all participants.
In summary, this tender represents an opportunity for bidders to showcase their innovative service solutions while contributing to the effective functioning of public services. Prospective participants are urged to read all submissions carefully, ensuring compliance with requirements to maximize their chances of successful procurement.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
12 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity that meets necessary legal and operational standards. Bidders must demonstrate prior experience in providing similar custom services and possess financial stability. Additionally, compliance with documentation and quality standards is mandated to ensure that all submissions adhere to the regulations outlined by the Department of Revenue. This ensures that bidders participate in a structured manner, contributing effectively to the goals of the ministry.
Bidders must provide various required certificates, which typically include proof of legal registration, tax compliance certificates, and any relevant certifications that validate the capability to deliver custom services as per the requirements of the tender. This documentation is essential, as it provides confidence in the bidder’s ability to fulfill the service obligations effectively. Furthermore, certifications linked to quality standards or earlier project execution validation will be beneficial.
The registration process for this tender involves submitting an application through the Gateway for Electronic Markets (GEM) platform. Prospective bidders should create an account, complete all required forms, and upload the necessary supporting documents, including financial statements and experience letters. Successful registration is crucial for participating in the tendering process and must be done before the intended submission deadline to avoid disqualification.
For document submission, the accepted formats typically include PDF, Word documents, or Excel sheets, as specified in the tender guidelines. Ensuring that all files adhere to these accepted document formats is vital, as submissions that do not conform may be rejected. Bidders should check the official tender documentation for any specific format requirements to guarantee successful submission.
The performance security requirements entail that successful bidders provide a performance bank guarantee or an equivalent financial assurance, usually a percentage of the total bid amount. This security is to ensure that the awarded service provider adheres to the terms of the contract, delivers quality services, and meets all compliance requirements as stipulated. Failure to provide the necessary performance security may result in disqualification or penalties.
By strategically addressing these FAQs and providing clear answers, potential bidders will have a comprehensive understanding of the requirements and processes associated with the GEM/2025/B/6147602 tender, optimizing their chances for a successful submission.
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