Department of Revenue Tender by Central Board Of Direct Taxes (cbdt) (GEM/2025/B/6144329)
Security Manpower Service (Version 2.0) - Office/Commercial/Institutions/ Residential; Unarmed Secu

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Tender Title: Security Manpower Service (Version 2.0) - Office/Commercial/Institutions/Residential; Unarmed Security Guard
Reference Number: GEM/2025/B/6144329
Issuing Authority/Department: Department of Revenue, Ministry of Finance
Scope of Work and Objectives
This tender encompasses the provision of Security Manpower Services across various sectors including offices, commercial outlets, institutions, and residential areas. The primary objective is to ensure the safety and security of personnel and property through the deployment of qualified and trained unarmed security guards. The successful bidder will be responsible for developing and executing comprehensive security plans tailored to the specific needs of each location, ensuring compliance with safety regulations and effective threat management.
Eligibility Criteria
To qualify for this tender, bidders must meet several eligibility criteria set forth by the issuing authority. These include being a registered entity, possessing relevant experience in security services, and demonstrating compliance with all applicable laws and regulations governing security operations.
Technical Requirements
The technical requirements for this tender focus on the competencies of the security personnel to be deployed. Bidders must provide evidence of:
- Comprehensive training programs for security staff
- Regular assessments of personnel to maintain quality standards
- Robust communication systems for efficient coordination during security operations Furthermore, applicants must outline their methodology for ensuring a quick response to incidents and emergencies.
Financial Requirements
Bidders are required to present a clear financial proposal that includes:
- Detailed pricing for the services offered
- Breakdown of costs associated with personnel salaries, equipment, and management expenses
- Any mandatory taxes and levies applicable
Document Submission Details
All required documentation must be submitted electronically through the designated platform. Bidders should ensure:
- All documents are complete and meet specified formats
- Compliance with submission deadlines to ensure consideration
Special Provisions
There are specific provisions included to encourage participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Bidders falling into these categories may be given preference during the evaluation process, aimed at promoting inclusivity and economic growth in the security sector.
Evaluation Process
The evaluation will be based on a comprehensive assessment of the submitted bids, covering technical capabilities, financial proposals, and compliance with eligibility criteria. Each submission will be scrutinized to ensure that it meets the expected standards for delivery of security services.
Delivery Locations
Services are to be rendered at various designated locations which may include, but are not limited to, urban office spaces, commercial retail areas, institutional campuses, and residential complexes.
Contact Information
For inquiries regarding this tender, interested parties should refer to the official communication channels provided in the tender documentation to ensure accurate responses to their queries.
This tender represents a significant opportunity for qualified security service providers to contribute to the safety and security of diverse environments while fostering a competitive market that benefits the community and local enterprises.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for participation include being a registered entity with the necessary legal and operational credentials. Bidders must demonstrate prior experience in providing security services and possess valid licenses as per local regulations. Compliance with relevant safety standards and labor laws is also crucial. Interested bidders should evaluate their qualifications against these criteria to ensure successful participation in the tender.
Several certificates are mandatory for participants in this tender. Bidders must provide documentation that includes registration certificates, experience certificates from previous clients, and compliance certifications relating to safety and quality standards. It is critical to ensure all documents are valid and reflect current operational status to avoid disqualification.
The registration process for this tender involves creating an account on the designated electronic bidding platform. Once registered, bidders should complete their profiles by providing accurate business details and uploading necessary documents. Following registration, participants can access the tender documents and submit their proposals as required.
Bidders must adhere to stringent technical specifications outlined in the tender documentation. This includes ensuring that security personnel are adequately trained, equipped with communication tools, and capable of responding effectively to emergencies. Additionally, bidders need to provide a detailed operational plan that highlights their approach to maintaining safety standards.
An Earnest Money Deposit (EMD) is a required upfront payment that ensures the commitment of bidders to their submitted proposals. The details concerning the specific amount and payment methods will be outlined in the tender documents. The EMD will be returned to unsuccessful bidders post-evaluation, while the successful bidder may have this amount adjusted against their performance security deposit.
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