Department of Revenue Tender by Central Board Of Excise And Customs (cbec) (GEM/2025/B/6122342)
Custom Bid for Services - AMC for Maintenance and Updation of the official website- As per tender n
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Tender Title: AMC for Maintenance and Updation of the Official Website
Reference Number: GEM/2025/B/6122342
Issuing Authority/Department: Department of Revenue, Ministry of Finance
The Department of Revenue under the Ministry of Finance is inviting bids for the AMC for Maintenance and Updation of the Official Website. This tender focuses on ensuring that the official website remains functional, effective, and up-to-date with the latest technological advancements while offering seamless user experiences for all stakeholders.
Scope of Work and Objectives
The main objectives of this tender include:
- Providing comprehensive maintenance services for the official website, ensuring all features operate smoothly and efficiently.
- Regular updates to the website content and structure, keeping it aligned with the latest requirements and user expectations.
- Immediate resolution of any technical issues that arise to minimize downtime.
- Ensure compliance with industry standards for website functionality and security.
Eligibility Criteria
To be eligible for participation in this tender, bidders must be registered entities and meet the following requirements:
- Valid registration under applicable laws.
- Previous experience in similar scope of work within the IT or digital services sector.
- Proven logistical capability to support comprehensive maintenance and updates over an extended period.
Technical Requirements
All bids must adhere to specific technical requirements, which include:
- Capability to perform routine checks and updates on the website without impacting user experience.
- Ensuring website security and data protection protocols are rigorous and up-to-date.
- Provision of a detailed technical proposal outlining maintenance strategies and timelines.
Financial Requirements
Bidders must demonstrate financial stability and provide evidence of:
- Previous financial statements.
- Bid submission must include all pricing structures, covering maintenance, update costs, and any additional expenses anticipated throughout the project duration.
Document Submission Details
Interested parties are required to submit the following documents as part of their bid:
- Technical proposal detailing experience and maintenance plan.
- Financial proposal specifying costs involved.
- Certification of registration and compliance outlining eligibility.
Special Provisions
There are provisions for Micro, Small, and Medium Enterprises (MSEs) and startups that aim to ensure inclusivity in the bidding process. MSEs may receive preferential treatment based on their scale and economic contributions. Bidders must mention their MSE status in their submission.
Evaluation Process
The evaluation of bids will consider both technical and financial proposals, ensuring that the best value and quality of service are offered. The ** Department of Revenue** will assess all submissions based on:
- Technical capabilities
- Pricing structures
- Compliance with tender specifications
- Previous performance and reputation
Delivery Locations
The services required under this tender will be provided for the official website managed by the Department of Revenue.
Contact Information
For more information regarding the tender, including clarifications or submissions, interested parties may reach out to the Department of Revenue directly via official communication channels. Detailed contact information is typically provided in the official tender notice or can be requested by prospective bidders.
Overall, this tender represents a crucial step in maintaining the digital infrastructure vital to services and communications offered by the Department of Revenue, emphasizing creativity, efficiency, and security in website management. Bidders are encouraged to present their most innovative solutions to achieve these objectives in compliance with all outlined requirements.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
17 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender focus on ensuring that bidders are registered entities and have relevant experience in providing IT services. Prospective bidders must demonstrate their capability in handling similar projects. Having a history of service delivery in maintaining and updating websites is critical for meeting the expectations set by the Department of Revenue. Additionally, bidders must provide proof of registration and qualifications as outlined in the tender documentation.
To comply with the technical specifications expected in this tender, bidders need to possess relevant qualifications that authenticate their expertise in website management and maintenance. This includes certifications in web development, cybersecurity, and other related technology sectors. Documentation verifying past performance in similar projects must be included as well to illustrate the bidder’s capacity to meet quality standards and compliance requirements set forth by the department.
The Earnest Money Deposit (EMD) serves as a financial guarantee to confirm the seriousness of the bid submission. Typically, bidders must submit a specified amount as EMD along with their proposal, which will be held until the evaluation process concludes. Should the bidder be successful, the EMD will often count towards their overall financial obligations for the project. Details surrounding EMD amounts will be detailed in the official tender documentation, ensuring adherence to necessary payment terms.
Proposals for this tender must be submitted electronically or via the designated portal as directed in the tender notification. All submission formats must comply with the requirements specified, ensuring that bids are complete with technical and financial components. Adherence to submission deadlines is imperative, and bids submitted after the cutoff will not be considered. Bidders should familiarize themselves with the submission guidelines prior to proposal preparation.
This tender has special provisions for Micro, Small, and Medium Enterprises (MSEs) to facilitate their participation. MSEs may enjoy benefits that allow them to compete on a more level playing field, often including favorable payment terms and possible reimbursement for certain expenses. By promoting MSE participation in this tender, the Department of Revenue aims to enhance local economic engagement and creative solutions that MSEs bring to the table in the technology sector.
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