Department of Revenue Tender by Cbic Central Board Of Indirect Taxes & Customs (GEM/2025/B/6140118)
Annual Maintenance service-AIR CONDITIONER

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Annual Maintenance Service for Air Conditioner - GEM/2025/B/6140118
The Department of Revenue, under the Ministry of Finance, is inviting bids for the Annual Maintenance Service for Air Conditioner as per the requirements outlined in this tender. This comprehensive service is vital to ensuring optimal operation and longevity of air conditioning units across various governmental facilities.
Scope of Work and Objectives
The primary objective of this tender is to procure professional maintenance services for air conditioning systems to prevent breakdowns and extend equipment life. The scope of work includes routine inspections, necessary repairs, cleaning, and replacement of parts, ensuring all systems run efficiently throughout the year. Service providers will work closely with the Department of Revenue to align maintenance schedules with operational requirements.
Eligibility Criteria
To qualify for participation, bidders must meet specific eligibility criteria, including valid registration as a service provider specializing in HVAC systems. They should possess the necessary operational licenses and certifications that demonstrate expertise and capacity in providing maintenance services for air conditioning systems. Bidders may be required to showcase previous experience in handling similar contracts.
Technical Requirements
Bidders must comply with all relevant technical requirements outlined by the Department. This includes possessing qualified technicians with expertise in the maintenance of air conditioning systems, necessary tools and equipment, and the ability to respond to emergency calls within designated timelines.
Financial Requirements
Bidders must adhere to specific financial requirements, including the submission of a valid Earnest Money Deposit (EMD). The EMD amount will be detailed in the tender documents and ensures the bidder's commitment to fulfilling the contract if awarded.
Document Submission Details
All bids must be submitted electronically through the specified platform. Document formats accepted include PDF and Word files. Bidders should ensure that all supporting documents, including qualifications, technical specifications, and financial statements, are clearly labeled and submitted within the stipulated timeframe as indicated in the tender announcement.
Special Provisions
This tender makes provisions for Micro, Small, and Medium Enterprises (MSE) and startups, encouraging participation by offering incentives. Eligible bidders can avail themselves of benefits as outlined in relevant policies, fostering an inclusive bidding process.
Evaluation Process
The evaluation of bids will follow a structured process, assessing both technical and financial aspects of submissions. The price evaluation considerations will be focused on the overall value for money for the government, emphasizing quality service delivery. The successful bidder shall demonstrate not only cost-effectiveness but also adherence to required quality standards.
Delivery Locations
Maintenance services will be needed across multiple government locations serviced by the Department of Revenue. A complete list of delivery sites along with respective requirements will be provided upon the commencement of service.
Contact Information
For further queries or clarifications regarding this tender, potential bidders are encouraged to reach out to the contact provided in the tender documents.
By participating in this tender, bidders will contribute significantly to enhancing the efficiency of air conditioning systems within government facilities while fostering their business opportunities through public procurement.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with the necessary operational licenses for HVAC services. Bidders must demonstrate prior experience in conducting maintenance for air conditioning systems and provide certified documentation regarding technical qualifications.
Bidders must adhere to outlined technical specifications, which stipulate the qualifications of technicians in HVAC maintenance, availability of necessary tools, and the capacity to handle emergency repairs. Compliance with relevant safety and quality standards is also a critical aspect of the submission.
Yes, submission of an Earnest Money Deposit (EMD) is mandatory to participate in the tender. The EMD amount will be specified in the tender documents and serves to ensure commitment from bidders. Bonds or guarantees under accepted formats are typically accepted.
Documents must be submitted electronically via the prescribed online platform. Ensure that all files are in the accepted document formats (PDF or Word) and appropriately labeled for clarity. Adhering to submission guidelines is crucial for acceptance.
Yes, there are specific special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, aimed at promoting their participation. The tender encourages these entities through benefits laid out in government policies to assist in leveling the playing field in public procurement.
The above FAQs are tailored to offer insights into the tender process, ensuring potential bidders are well-informed about eligibility, technical requirements, and submission protocols.
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