Tender Title: Cleaning, Sanitation and Disinfection Service

Reference Number: GEM/2025/B/6164556

Issuing Authority/Department: Department of Revenue, Ministry of Finance

The Government of India is inviting bids for Cleaning, Sanitation and Disinfection Service aimed at ensuring cleanliness and hygiene across various office, commercial, institutional, and residential spaces. This tender is designed to procure outcome-based cleaning and sanitation services that not only adhere to industry standards but also fulfill all operational requirements dictated by the respective authorities.

Scope of Work and Objectives

The primary objective is to maintain cleanliness through effective cleaning, sanitation, and disinfection methods. The scope includes general cleaning activities like sweeping, mopping, and dusting, performed on a scheduled basis across a total quantity of 140,417 square meters. Tenderers are expected to provide comprehensive cleaning services that meet the specified criteria and contribute to the operational integrity of the facilities involved.

Eligibility Criteria

To qualify for this tender, bidders must meet certain eligibility requirements, including but not limited to:

• Being a duly registered and legally compliant entity
• Possessing prior experience in providing similar cleaning and sanitation services
• Demonstrating adequate financial resources to fulfill the contract terms
• All entities must comply with the Make in India policy, emphasizing local content and procurement rules.

Technical Requirements

The technical proposal must demonstrate the ability to deliver outcome-based cleaning services adhering to specific quality standards. This includes compliance with environmental safety and sanitation norms, worker safety protocols, and appropriate usage of cleaning materials. Proposals should outline the operational processes, staff training methodologies, and strategies to maintain hygiene across all service areas.

Financial Requirements

Bidders should ensure that their financial proposals reflect competitive pricing and adherence to the payment terms specified in the tender documentation. All submissions must include a breakdown of costs associated with labor, materials, and any additional overheads necessary to achieve the desired cleanliness standards.

Document Submission Details

All bidders must submit their proposals electronically through the designated government tender portal. Required documentation includes:

• Technical bid
• Financial bid
• Proof of eligibility and compliance
• Earnest Money Deposit (EMD)
  Documents must be submitted in the accepted formats as specified in the tender guidelines.

Special Provisions

The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups, providing them with advantages in the evaluation process. Additionally, this initiative aligns with governmental policies aimed at fostering local businesses and promoting economic growth.

Evaluation Process

Bids will be evaluated based on a set of pre-defined criteria that include technical qualifications, financial competitiveness, and compliance with eligibility requirements. Emphasis will be on bidders who not only meet the technical specifications but also those who demonstrate innovative approaches to maintaining sanitation standards.

Delivery Locations

Services are to be provided at various locations as outlined in the tender documentation. Bidders are expected to outline their ability to service these locations effectively.

Contact Information

For further inquiries regarding the tender, bidders can seek clarification through the official channels provided on the government procurement portal. It's essential to ensure all questions are submitted before the stipulated timeframe to allow for comprehensive responses.

In conclusion, this tender presents an excellent opportunity for qualified service providers to engage with government contracts that promote cleanliness and public health standards across various sectors. Bidders are encouraged to prepare detailed proposals that align with the requirements, ensuring compliance, and demonstrating the capability to deliver high-quality cleaning and sanitation outcomes.