Tender Title: Manpower Outsourcing Services
Reference Number: GEM/2025/B/6137983
Issuing Authority/Department: Department of Revenue, Ministry of Finance
The present tender relates to the provision of manpower outsourcing services, specifically targeting semi-skilled personnel to fulfill administrative roles within the government framework. With the aim of enhancing operational efficiency, the Department of Revenue seeks qualified vendors capable of supplying adequately trained personnel who meet the specific requirements of various administrative tasks.
Scope of Work and Objectives
The scope of work encompasses the recruitment and deployment of manpower resources tasked with delivering essential administrative support. These roles will predominantly require low to semi-skilled labor, including but not limited to office clerks, data entry operators, and support staff whose responsibilities are critical to the smooth functioning of government operations. The objectives focus on achieving significant improvements in service delivery through the effective allocation of trained personnel.
Eligibility Criteria
To qualify for this tender, bidders must meet foundational eligibility criteria, including but not limited to:
- Being a registered business entity with valid credentials.
- Demonstrating previous experience in providing manpower outsourcing services to government or reputable private sector clients.
- Compliance with local labor laws and regulations governing the recruitment of semi-skilled workers.
Technical Requirements
Bidders are required to adhere to specific technical specifications, ensuring that all personnel supplied possess adequate qualifications and training relevant to the prescribed administrative roles. This includes:
- Ensuring all candidates have at least a high school diploma.
- Proven experience in administrative tasks is preferred but not mandatory.
Financial Requirements
The bid submission must include comprehensive financial proposals that ensure compliance with governmental standards, particularly in managing payroll services for semi-skilled labor at minimum wage levels. Financial assessments will focus on the capability of the bidder to meet cost requirements while maintaining service quality.
Document Submission Details
Interested bidders are required to submit documents detailing their qualifications, previous work experience, technical capabilities, and a financial proposal for the assignment. All submissions must be made electronically, formatted according to specified guidelines.
Special Provisions
The tender also includes special provisions to encourage participation from Micro, Small, and Medium Enterprises (MSEs) and startups. These include additional points in the evaluation for submissions that demonstrate a commitment to utilizing local resources or innovative solutions aligned with government objectives.
Evaluation Process
The evaluation process will be conducted in two stages, assessing both the technical and financial proposals. The criteria for evaluation will prioritize demonstrable experience, quality of proposed services, and financial robustness.
Delivery Locations
All personnel are to be deployed to designated government locations as stipulated by the Department of Revenue.
Contact Information
While the tender documentation does not specify contact details, interested parties are encouraged to monitor the official government portal for updates regarding administration contacts and support.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered business entity, having prior experience in providing manpower services, and compliance with relevant labor laws in the recruitment domain. Bidders must demonstrate their capacity to fulfill the outlined roles effectively while adhering to the operational guidelines specified by the issuing authorities.
The required certificates involve a valid business registration, proof of completion of any relevant training programs (if applicable), and compliance documentation related to labor laws. Bidders must ensure all documentation is properly certified and up to date to meet the compliance requirements of the tender.
Bidders can register through the official tender portal by creating an account and following the registration prompts. It’s essential to adhere to the specified formats for document submission. Proper registration is crucial for participating in the evaluation and selection process.
Typically, the payment terms for this tender will be outlined in the financial proposal segment of the application, alongside details regarding the Earnest Money Deposit (EMD). The EMD is generally a percentage of the total bid amount and serves to ensure commitment from the bidders throughout the evaluation process.
Yes, MSEs are afforded additional advantages, including extra evaluation points if they meet specific criteria set forth in the tender guidelines. Emphasis is placed on the government’s commitment towards promoting MSE participation and compliance with favorable schemes like the Make in India initiative.
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