Department of Revenue Tender by Cbic Central Board Of Indirect Taxes & Customs (GEM/2025/B/6119721)
Manpower Outsourcing Services - Minimum wage - Skilled; Graduate; Admin,Manpower Outsourcing Servic

Tender Timeline
Tender Title: Manpower Outsourcing Services
Reference Number: GEM/2025/B/6119721
Issuing Authority/Department
This tender is issued by the Department of Revenue under the Ministry of Finance. The main objective is to procure essential manpower outsourcing services that ensure efficient administrative operations.
Scope of Work and Objectives
The primary objective of this tender is to engage a reputable service provider for the outsourcing of manpower services. The scope of work includes the provision of skilled and unskilled manpower resources as per the stipulated requirements. The services required encompass administrative roles that necessitate adherence to minimum wage standards while ensuring compliance with relevant labor laws.
Eligibility Criteria
To participate in this tender, bidders must meet specific eligibility requirements. This includes being a registered entity, possessing a valid PAN, and fulfilling necessary compliance with labor laws. Bidders should demonstrate previous experience in similar projects to showcase their capability in delivering the required services efficiently.
Technical Requirements
All bidders must present technical documentation that outlines their approach to providing manpower outsourcing services. This includes demonstrating the quality of manpower provided, implementation of training programs, safety measures, and adherence to the minimum wage policy. Proposals should detail compliance with industry standards and government regulations.
Financial Requirements
Bidders are required to submit financial documentation that demonstrates their financial stability. This includes details of previous contracts, turnover statements, and a declaration of Earnest Money Deposit (EMD) as specified in the tender terms. The focus will be on evaluating the financial feasibility and pricing strategies.
Document Submission Details
All bid documents must be submitted electronically through the designated portal. Bidders are advised to ensure that all documents are submitted in the required formats and adhere to the guidelines outlined in the tender documentation. Complete documentation fosters a smoother evaluation process.
Special Provisions
The tender has provisions for Micro, Small, and Medium Enterprises (MSEs) and startups that offer benefits such as reserved requirements and simplified compliance measures to encourage participation from smaller entities. These provisions are designed to promote inclusiveness in the tendering process.
Evaluation Process
Bids will undergo a comprehensive evaluation process where technical proposals will be assessed for quality, compliance with technical specifications, and adherence to the minimum wage policy. Financial proposals will then be reviewed to identify the most competitive pricing.
Delivery Locations
Services will be offered based on demand at various designated locations as specified by the Department of Revenue. Bidders must ensure that they can efficiently deliver services to these locations.
Contact Information
For further inquiries regarding this tender, additional information may be sought through official channels of the Department of Revenue, ensuring that all questions are clear, and inquiries are directed appropriately.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
8 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity under legal statutes and having a valid PAN. Additionally, bidders must demonstrate experience in providing manpower outsourcing services. Compliance with labor laws and previous project execution within agreed timelines are crucial for eligibility.
Bidders must comply with the technical specifications outlined in the tender. This includes providing skilled and unskilled manpower under minimum wage laws while ensuring that all personnel recruited meet specified quality standards. Bid documentation must highlight training programs and safety compliance aligned with industry standards.
The Earnest Money Deposit (EMD) must be submitted as part of the bid documentation. It is a security measure to ensure the seriousness of the bids submitted. Bidders are advised to review the tender documents for specific amounts and acceptable modes of submission regarding the EMD.
Submissions must be made electronically via the designated tender portal. All documentation should be presented in the accepted formats as specified in the tender guidelines. Timeliness and adherence to submission procedures are vital for successful bid consideration.
MSEs are granted specific benefits such as preferential treatment, simplified document requirements, and possible reserved quotas under the tender, encouraging their active participation. Compliance with ‘Make in India’ policies and local procurement rules are also integrated, further supporting MSE engagement in this tender.
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