Department of Revenue Tender by Cbic Central Board Of Indirect Taxes & Customs (135e18bfe)
Facility Management Service- Manpower based (Version 2) - Commercial; Housekeeping; Unskilled

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Tender Title: Facility Management Service - 135e18bfe
Issuing Authority
The tender is issued by the Department of Revenue under the Ministry of Finance.
Scope of Work and Objectives
This tender focuses on procuring Facility Management Services, specifically manpower-based housekeeping services. The service should cover various commercial premises, ensuring cleanliness and maintenance with unskilled labor resources. The objectives include providing efficient management and sustainable cleaning solutions aimed at enhancing the operational efficiency of the designated facilities.
Eligibility Criteria
To qualify for this tender, bidders must meet the specified eligibility requirements. These include being a registered legal entity with the capacity to provide the required services, as well as adhering to all relevant laws and regulations governing facility management.
Technical Requirements
Bidders must demonstrate their capability to deliver the technical specifications for the housekeeping services. This includes maintaining quality standards in cleaning processes as well as compliance with local and national safety regulations. Providers must employ staff who are trained according to industry standards, ensuring that personnel are well-equipped to manage the responsibilities required for effective facility management.
Financial Requirements
Participants in this tender must fulfill certain financial requirements to showcase their economic stability. Bidders should provide proof of financial capability, including but not limited to, bank statements, tax compliance documents, and any certifications proving sound financial standing.
Document Submission Details
Interested parties must submit all required documents in accordance with the submission methods outlined in the tender. Bidders should ensure all documentation is complete and submitted before the designated deadline. Accepted formats typically include PDFs, Word documents, and other specified electronic formats.
Special Provisions
The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and Startups, promoting inclusivity in the procurement process. Bidders classified as MSEs may benefit from simplified processes and additional support, in line with governmental policies aimed at fostering entrepreneurship.
Evaluation Process
The evaluation of submissions will be conducted in a structured manner, assessing the technical and financial proposals based on predefined criteria. Factors such as pricing, quality of services offered, and adherence to the technical specifications will be critically analyzed to ensure the selection of the most competent service provider.
Delivery Locations
The service delivery will predominantly occur at multiple commercial establishments within the jurisdiction specified by the Department of Revenue. It is important for bidders to be familiar with the logistics and accessibility of the delivery locations to ensure efficient service execution.
Contact Information
Further queries regarding this tender can be directed to the appropriate departmental contacts as per the tender documentation. It’s advised to consult the official resource for the most accurate and detailed inquiries.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity capable of providing the services outlined in the tender. Bidders must comply with all legal requirements and hold necessary licenses related to facility management, ensuring that they meet the operational and financial standards set forth by the evaluation team.
The technical specifications for the services required in this tender include maintaining high-quality standards in cleaning practices, ensuring trained personnel are deployed, and complying with all local regulations. Providers must demonstrate an understanding of the essential protocols and safety standards necessary for effective facility management.
In this tender, the payment terms will detail how and when payments will be issued to the selected service provider. It generally includes guidelines on invoicing, payment milestones linked to service delivery performance, and the conditions under which payments will be processed to ensure fairness and transparency.
All documentation for the tender must be submitted via the specified submission methods outlined in the tender announcement. Accepted formats typically include electronic files in PDF or Word format. Bidders must ensure that submissions are complete and submitted before the defined deadline to be considered for evaluation.
Yes, the tender incorporates specific provisions for MSEs. These benefits may include simplified documentation processes, the opportunity for direct support from the Department of Revenue, and incentives that facilitate participation in government procurement, aligning with the government’s efforts to empower small businesses and startups.
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