Department of School Education and Literacy Tender by Kendriya Vidyalaya Sangathan (GEM/2025/B/6146223)
Security Manpower Service (Version 2.0) - Office/Commercial/Institutions/ Residential; Unarmed Secu

Tender Timeline
Tender Title: Security Manpower Service (Version 2.0)
Tender Reference Number: GEM/2025/B/6146223
Issuing Authority: Department of School Education and Literacy, Ministry of Education
The Department of School Education and Literacy under the Ministry of Education invites bids for the provision of Security Manpower Services. This tender aims to enlist competent manpower agencies to deliver unarmed security services across offices, commercial spaces, institutional settings, and residential areas. The core objective is to ensure a secure environment through professionally trained and reliable personnel.
Scope of Work and Objectives
The awarded vendor will be responsible for deploying unarmed security personnel adept at maintaining safety and security. The scope encompasses various localities such as schools, educational institutions, and government offices. The primary duties will include:
- Monitoring access points and ensuring only authorized personnel enter premises.
- Conducting regular patrols to deter unauthorized access to facilities.
- Responding to alarms and investigating disturbances within the jurisdiction.
- Reporting incidents and preparing necessary documentation.
Eligibility Criteria
To qualify, bidders must meet specific eligibility requirements, which include:
- Being a registered entity compliant with local laws.
- Demonstrating prior experience in providing security manpower services.
- Availability of trained and certified security personnel to meet operational demands.
Technical Requirements
Bidders must provide documentation demonstrating:
- The training and qualifications of security personnel.
- Compliance with industry standards in security procedures and protocols.
- Any relevant certifications or licenses necessary to operate security services.
Financial Requirements
Bidders are expected to submit a comprehensive financial proposal, which must adhere to:
- Applicable wage structures for security personnel.
- Noteworthy performance and compliance guarantees that reflect the bidder's credibility.
Document Submission Details
Interested vendors should submit their bids electronically via the designated portal. All required documents must be included, ensuring completeness to avoid disqualification during the evaluation phase. It is imperative to follow the specified formatting for all submitted documentation.
Special Provisions
The tender offers benefits for Micro, Small, and Medium Enterprises (MSEs) and encourages startups to participate. This initiative aims to boost local businesses and foster economic growth within the community.
Evaluation Process
Bids will undergo a rigorous evaluation process to ensure compliance with the stipulated criteria. Factors considered will include technical capability, relevant experience, and financial feasibility. The evaluation committee will assess all submissions and select the most suitable partner based on pre-defined metrics.
Delivery Locations
The security services will be rendered primarily within educational institutions and government buildings located in various regions as specified in the tender documents.
Contact Information
For any inquiries regarding this tender, interested parties may refer to the official contact points provided through the bidding platform.
Participants in this tender are encouraged to prepare their submissions meticulously, ensuring adherence to all requirements to foster a successful partnership in enhancing security across educational and governmental institutions.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The qualification requirements for this tender include having a registered business entity that complies with local regulations and possesses relevant experience in delivering security manpower services. Interested bidders should be able to demonstrate their capabilities through documented evidence of past service contracts in similar fields and ensure that their personnel are adequately trained.
Bidders are required to comply with specific technical specifications, which entail providing security personnel who are well-trained and possess necessary certifications. Additionally, adherence to prevailing industry standards in security measures and protocol documentation is crucial. Proposals must detail the training programs undertaken by the personnel and any advancements in security technologies employed.
Payment terms are typically outlined in the contract following the award of the tender. The selected bidder will need to understand the payment terms, which may include provisions regarding milestone payments, performance-based incentives, and conditions tied to service delivery metrics. Transparency in pricing and adherence to provided remuneration rates for personnel are also vital factors in this consideration.
Bidders must submit their proposals electronically through the designated online portal. All required documentation related to the submission methods should be uploaded in the specified formats. It is advisable to review the platform guidelines carefully to ensure that submissions meet the necessary criteria and avoid any disqualification.
This tender includes provisions that favor Micro, Small, and Medium Enterprises (MSEs), facilitating their participation in the procurement process. MSEs may enjoy relaxations in eligibility criteria and access to dedicated initiatives aimed at boosting their capabilities in competing with larger firms. The tender aims to provide a level playing field for local businesses to trust in the government’s vision of economic development through inclusion.
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