Tender Title: Security Manpower Service (Version 2.0)

Reference Number: GEM/2025/B/6146997

The Department of School Education and Literacy, under the Ministry of Education, is seeking qualified bidders to provide comprehensive Security Manpower Services for various environments including Office, Commercial, Institutional, and Residential settings. This tender focuses on supplying unarmed security personnel who will ensure the safety and security of all designated locations.

Scope of Work and Objectives

The primary objective of this tender is to secure competent manpower to deliver effective security services across different educational institutions and associated offices. Bidders are expected to provide skilled personnel who can handle various security tasks, including monitoring premises, regulating access, and responding to incidents promptly. The contract will cover a total of nine locations, ensuring a robust security presence at all times.

Eligibility Criteria

To qualify for this tender, bidders must:

• Be a registered entity capable of providing security services.
• Demonstrate experience in delivering similar services in the last three years.
• Comply with local employment laws, ensuring the provision of minimum wage to all personnel employed under this contract.

Technical Requirements

Bidders must meet specific technical specifications, including:

• Availability of fully trained, licensed, and insured security personnel.
• Adherence to quality standards and operational protocols.
• Demonstration of a quality management system compliant with industry regulations.

Financial Requirements

The financial aspect of the tender involves:

• Submission of a Performance Security Deposit.
• Detailed pricing structure based on manpower employed and hours worked.
• Compliance with payment terms as defined in the tender documents.

Document Submission Details

All submissions must include:

• Completed bid documents.
• Relevant certificates showcasing compliance with eligibility criteria.
• Financial statements demonstrating viability and capacity to undertake the contract.

Documents should be submitted electronically through the designated portal. Detailed guidelines on submission procedures will be outlined in the tender documentation.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and offers benefits such as the provision for better pricing terms and reduced assessment criteria to promote inclusion. Additionally, startups are encouraged to submit their bids, reinforcing the commitment to innovation and local entrepreneurship in line with ‘Make in India’ policies.

Evaluation Process

The evaluation of bids will include a rigorous review of technical and financial submissions, ensuring:

• Compliance with eligibility criteria.
• Quality of service proposals.
• Cost-effectiveness of offered pricing structures.

However, the exact weightage of various evaluation parameters will be disclosed to participating bidders.

Delivery Locations

The services will be expected across multiple designated locations. Each location will require individual integration of security services tailored to the specific needs of the site.

Contact Information

For further inquiries, interested bidders should refer to the tender documents for authorized contacts with detailed information on the submission process and any additional questions can be addressed through the portal’s query section.