Department of School Education and Literacy Tender by Kendriya Vidyalaya Sangathan (GEM/2025/B/6155318)
Facility Management Service- Manpower based (Version 2) - Commercial; Watch & Ward; Semi-skilled,Fa

Tender Timeline
Tender Title: Facility Management Service- Manpower based (Version 2)
Tender Reference Number: GEM/2025/B/6155318
Issuing Authority
Department of School Education and Literacy, Ministry of Education is the official authority issuing this tender.
Scope of Work and Objectives
The objective of this tender is to select qualified contractors to provide comprehensive facility management services. The services include commercial manpower solutions focusing on watch and ward operations and housekeeping. The successful bidders will be responsible for delivering semi-skilled and unskilled personnel for various facility management tasks, ensuring a clean, safe, and secure environment in educational institutions.
Eligibility Criteria
To qualify for this tender, bidders must meet specific eligibility requirements outlined by the Ministry of Education, which include:
- Being a registered entity with statutory licenses
- Demonstrating prior experience in providing manpower services
- Meeting compliance standards in facility management
Technical Requirements
Bidders must adhere to stringent technical specifications to ensure their services meet the operational needs of educational institutions. This includes providing sufficient training for all personnel in safety protocols, operational procedures, and customer service standards.
Financial Requirements
Bidders are required to provide a detailed financial proposal that outlines costs related to manpower provisions, including:
- All-inclusive pricing for services rendered
- Additional charges or fees
- Terms of payment, including any required deposits
Document Submission Details
All required documents must be submitted electronically through the designated procurement portal. This includes, but is not limited to:
- Technical proposals
- Financial bids
- Eligibility documents Bidders must ensure that all submissions are complete and comply with the submission guidelines outlined in the tender documentation.
Special Provisions
The tender provides benefits for Micro, Small, and Medium Enterprises (MSEs) and startups, encouraging participation from smaller firms and promoting local entrepreneurship. This aligns with government initiatives such as ‘Make in India’, stimulating local economic growth.
Evaluation Process
Bids will be evaluated based on a combination of criteria including:
- Compliance with technical specifications
- Cost-effectiveness of financial proposals
- Past performance and experience in similar projects The evaluation process will be transparent, ensuring fairness and equality among all participants.
Delivery Locations
The primary delivery locations for the services will be educational institutions under the jurisdiction of the Department of School Education and Literacy. The scope may extend to various geographical regions as determined by the authority.
Contact Information
For inquiries regarding this tender, bidder queries can typically be directed to the Department of School Education and Literacy. Bidders are encouraged to clarify any uncertainties to ensure compliance and enhance their bid submissions.
This tender presents an excellent opportunity to engage with the education sector while contributing to its operational efficiency through effective facility management services. Interested bidders are mandated to familiarize themselves with all terms, conditions, and expectations as outlined in the tender documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
8 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Corrigendum Updates
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Frequently Asked Questions
The eligibility requirements include being a registered entity with all necessary statutory licenses. Bidders should demonstrate previous experience in providing facility management services and comply with the technical specifications as defined by the Ministry of Education.
Bidders must submit a range of required certificates that demonstrate their compliance with statutory regulations, such as tax compliance, Employee Provident Fund (EPF) registration, and any other relevant certifications that attest to their capability in delivering facility management services.
The registration process involves concluding all necessary documentation on the designated procurement portal. Bidders must create an account and ensure all documentation is uploaded in the prescribed formats to be eligible for evaluation.
Documents must be submitted in standard electronic formats, primarily PDF and Word documents. All documentation should be clearly labeled and organized to facilitate an efficient evaluation process.
Performance security requirements typically involve submitting a financial guarantee or bank performance bond to ensure compliance with the contract. This security will be evaluated alongside the submission to safeguard operational excellence throughout the delivery phase.
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