Department of School Education and Literacy Tender by Kendriya Vidyalaya Sangathan (GEM/2025/B/6144676)
Security Manpower Service (Version 2.0) - Office/Commercial/Institutions/ Residential; Unarmed Secu

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Tender Title: Security Manpower Service (Version 2.0) - Office/Commercial/Institutions/Residential; Unarmed Security Guard
Reference Number: GEM/2025/B/6144676
Issuing Authority: Department of School Education and Literacy, Ministry of Education
The primary objective of this tender is to secure professional and efficient Security Manpower Services across various environments, including offices, commercial entities, institutions, and residential areas. Through this procurement, the Ministry of Education aims to enhance the safety and security of its facilities by employing well-trained unarmed security personnel who can effectively manage access control, surveillance systems, and emergency response.
Scope of Work and Objectives
The scope encompasses the provision of unarmed security guards trained in handling various security challenges efficiently. Vendors are expected to provide guards with excellent communication skills, situational awareness, and the capability to manage and resolve conflicts. Objectives include improving safety protocols, conducting regular monitoring, and ensuring swift incident response within the designated locations.
Eligibility Criteria
To be eligible to participate in this tender, bidders must meet specified criteria, including:
- Registration as a legal entity under applicable laws.
- Demonstrated experience in security service provision.
- Compliance with local regulatory requirements for labor and safety.
Technical Requirements
The technical requirements for this tender include:
- A workforce that is thoroughly trained in security protocols.
- Adequate documentation proving past performance in similar contracts.
- Availability of uniforms, identification badges, and communication equipment for guards.
Financial Requirements
Bidders must adhere to financial guidelines, which include:
- Submission of a valid Earnest Money Deposit (EMD) as specified.
- Detailed financial proposals showcasing competitive pricing without compromising service quality.
Document Submission Details
All requisite documents must be submitted in electronic format via the designated procurement portal. This includes completed bidding forms, eligibility documents, financial proposals, and any other necessary certificates.
Special Provisions
This tender invites special provisions aimed at benefiting Micro, Small, and Medium Enterprises (MSEs) and startups, thereby encouraging participation from smaller firms as a part of the government’s initiative to promote entrepreneurship.
Evaluation Process
Bids will undergo a comprehensive evaluation process, which includes:
- Compliance with the eligibility criteria.
- Assessment of technical proposals against outlined specifications.
- Financial bid evaluation to ensure cost-effectiveness and quality.
Delivery Locations
The contracted services will be delivered across various locations as specified by the Department of School Education and Literacy, ensuring optimal flexibility.
Contact Information
For inquiries related to this tender, interested parties are encouraged to reach out through the official communication channels of the Ministry of Education.
For prospective bidders, understanding the nuanced requirements, technical specifications, and evaluation criteria is crucial for a successful bid. All submissions will be rigorously assessed to ensure the best candidates are selected to provide quality security services.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, having experience in providing security services, and complying with local regulatory standards. Additionally, organizations must submit relevant documents that demonstrate their capabilities and past performance in managing similar contracts within the required scope specified in the tender.
Bidders must provide various required certificates, including:
- Registration certificate of the company.
- Tax compliance certificates (e.g., GST registration).
- Certificate of experience in similar services.
- Any licenses required for operating security services in the region.
The registration process involves submitting an application through the designated procurement portal. Bidders will need to provide relevant company details, qualifications, and documentation as outlined in the tender. It is essential to ensure that all submissions meet the stated criteria for eligibility.
Documents should be submitted in electronic formats, including PDF and Word formats, as specified in the tender guidelines. Ensuring adherence to the accepted document formats is crucial for a valid submission, as improperly formatted documents may lead to disqualification.
The performance security requirements typically entail a specific percentage of the total contract value, which must be submitted as a guarantee for faithful execution of the contract. Additionally, performance security must be in the form of a bank guarantee or fixed deposit receipt and will be refundable upon successful completion of the contract.
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