Tender Timeline
Tender Title: Custom Bid for Services - AMC FOR 30 KVA Reneta make online UPS system
Reference Number: GEM/2025/B/6132918
Issuing Authority/Department: The tender is issued by the Department of Scientific and Industrial Research (DSIR), under the Ministry of Science and Technology.
Scope of Work and Objectives
The primary objective of this tender is to establish a comprehensive Annual Maintenance Contract (AMC) for two units of 30 KVA Reneta make online UPS systems. The scope includes regular maintenance, repair services, and the provision of necessary components to ensure uninterrupted power supply. The service provider will be responsible for addressing any failures and conducting periodic inspections to safeguard operational efficiency.
Eligibility Criteria
To be eligible to participate in this tender, prospective bidders must be registered entities with a proven track record in providing similar services. Specific requirements include:
- Relevant licensing and certifications to operate maintenance services for UPS systems.
- Previous experience in handling AMC for UPS systems of similar capacity.
- Financial stability and capability to deliver on contract terms.
Technical Requirements
Bidders are required to meet the following technical specifications:
- Expertise in maintenance and repair of online UPS systems.
- Availability of certified technicians for troubleshooting and servicing.
- Capability to manage emergency repairs within a specified timeframe.
- Compliance with safety standards and manufacturer guidelines.
Financial Requirements
Bidders must provide evidence of their financial health, including:
- Recent financial statements.
- Proof of adequate insurance coverage.
- A detailed pricing schedule, including all charges related to the AMC.
Document Submission Details
The submission of documents must be completed through the designated portal. Each bid must contain:
- Completed bid forms.
- Supporting documents validating eligibility criteria.
- Technical and financial proposals packaged separately. It is essential that all submissions comply with the specified formats to ensure acceptance.
Special Provisions
This tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs) and Startups aiming to encourage their participation. Bidders qualifying for MSE benefits may receive preferential treatment in the evaluation process, adhering to applicable government policies.
Evaluation Process
The evaluation of submitted tenders will follow a structured process, focusing on:
- Compliance with eligibility and technical criteria.
- The pricing offered for the AMC services.
- Past performance and experience in executing similar contracts.
Delivery Locations
The services contracted under this tender are required for facilities located within the jurisdiction of the issuing authority, covering all designated operational areas as specified in the bid documents.
Contact Information
For any inquiries regarding this tender, bidders should refer to the official contact details provided in the complete tender document.
This tender provides a significant opportunity for qualified service providers to extend their operations while ensuring optimal maintenance of critical power supply equipment.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
17 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with required licenses to conduct maintenance services, showcasing past experience in similar UPS contracts, and demonstrating financial stability. This ensures only qualified bidders can deliver the necessary services effectively.
Bidders must showcase expertise in maintaining online UPS systems while adhering to specific technical specifications. This includes having certified technicians for servicing, compliance with safety standards, and the ability to perform emergency repairs, aligning with manufacturer guidelines for optimal performance.
Successful bidders will be required to provide a performance security amounting to a specified percentage of the contract value. Payment terms will generally stipulate milestone payments based on service performance and timely reporting, to ensure compliance with contractual obligations.
Bids must be submitted electronically through the specified online portal. Accepted document formats include PDF and Word, ensuring proper packaging of technical and financial proposals as distinct files, which promotes easier evaluation during the selection process.
Micro, Small, and Medium Enterprises (MSEs) are encouraged to participate and may benefit from concessions in the evaluation process. This aligns with government initiatives like ‘Make in India’, promoting local sourcing and enhancing opportunities for small businesses in substantial contracts.
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