Tender Title: Comprehensive AMC Access Control System
Reference Number: GEM/2025/B/6126441
The Comprehensive AMC Access Control System tender has been issued by the Department of Space. This tender aims to establish a service agreement for Annual Maintenance Contract (AMC) related to access control systems that are critical for enhancing security measures within various facilities managed by the department. This tender is specifically for the provision of comprehensive maintenance services that include regular servicing, troubleshooting, and repairs of access control systems.
Scope of Work and Objectives
The primary scope of work under this tender includes the upkeep and comprehensive servicing of the access control systems to ensure optimal performance and functionality. The objectives include:
- Ensuring uninterrupted operations of security systems through preventive maintenance.
- Immediate response to technical issues and emergencies.
- Deployment of skilled personnel for efficient service delivery.
- Compliance with safety and operational standards.
Eligibility Criteria
To qualify for submitting a bid, participants must meet the eligibility criteria, which include being a registered entity with relevant experience in managing access control systems. Companies must demonstrate a successful track record in similar contracts and possess the necessary qualifications and certifications.
Technical Requirements
Bidders are required to fulfill specific technical requirements, including but not limited to:
- Proven experience in the AMC of electronic access control systems.
- Availability of spare parts and trained personnel for maintenance.
- Capability to provide 24/7 support and emergency response teams.
Financial Requirements
Bidders must demonstrate strong financial stability and capacity to undertake the project. Proposed financial bids should be competitive and in compliance with any budgetary guidelines that may be set forth by the department.
Document Submission Details
All required documents must be submitted electronically through the designated platform. Bidders will need to include:
- Certification of registration.
- Technical Proposal detailing experience and qualifications.
- Financial Proposal.
- Any additional relevant documents as specified in the tender guidelines.
Special Provisions
This tender also includes benefits for Micro, Small, and Medium Enterprises (MSEs) and startups, fostering an inclusive approach to procurement. MSEs may receive preferential treatment within the evaluation process, encouraging wider participation in government tenders.
Evaluation Process
The evaluation process will assess proposals based on their technical merit and cost-effectiveness. Bidders will be evaluated on their adherence to the requirements and the solutions they propose for the maintenance of the access control systems.
Delivery Locations
All services will be conducted at various facilities managed by the Department of Space across designated locations, and bidders must be prepared to operate within these geographic boundaries.
Contact Information
For any inquiries regarding the tender, potential bidders are encouraged to reach out to the official contacts listed in the tender documentation for further clarifications.
This comprehensive tender invites qualified organizations to participate and deliver exceptional maintenance services for access control systems within the Department of Space.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
8 DocumentsDocuments Required from Seller
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity capable of providing access control system maintenance. Bidders should have documented experience in conducting similar contracts, showcasing their ability to perform required tasks. Additionally, bidders must possess relevant certifications related to safety and standards, ensuring that they meet regulatory mandates for quality assurance.
The required technical specifications include a demonstrated capability to service electronic access systems effectively. Bidders should outline their expertise in installation, repair, and upgradation of access control technologies. Comprehensive training and availability of spare parts are also prerequisites, ensuring that the service provider can offer uninterrupted support.
To successfully complete the submission process, bidders must prepare and submit their proposals electronically through the specified online portal. Required documents include technical qualifications, financial proposals, and any certifications requested in the tender documents. Compliance with submission formats is crucial for consideration.
Yes, an Earnest Money Deposit (EMD) is required as part of the bidding process. The amount should be specified in the tender documentation, and failure to submit this deposit will lead to disqualification from the evaluation process. This deposit serves to demonstrate the seriousness of the bidder’s proposal.
Yes, the tender provisions offer significant benefits for Micro, Small, and Medium Enterprises (MSEs) and startups. These benefits may include preferential evaluation criteria, reserved quotas, and indicators to foster equal opportunities, contributing to a balanced competitive landscape in the procurement process.
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