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Tender Title: Customized AMC/CMC for Pre-owned Products
Tender Reference Number: GEM/2025/B/6057069
Issuing Authority/Department: Department of Space
The Department of Space is seeking bidders for a Customized Annual Maintenance Contract (AMC) and Comprehensive Maintenance Contract (CMC) for pre-owned products, specifically focusing on Swing Type Band Saw Machines and Multicut Machine Tools. The goal of this tender is to ensure the ongoing reliability, efficiency, and optimal performance of these machinery tools through regular maintenance and servicing as required.
Scope of Work and Objectives
The selected contractor will be responsible for delivering an all-encompassing maintenance solution that encompasses inspections, repairs, parts replacement, and servicing of the equipment as per the guidelines outlined in the tender documentation. The objective is to enable the Department of Space to maintain operational efficiency while extending the lifespan of its machinery.
Eligibility Criteria
To qualify for this tender, bidders must meet the following eligibility requirements:
- Registration as a legal entity with appropriate business licenses
- Experience in providing similar maintenance contracts for industrial equipment
- Compliance with any local and national regulations applicable to maintenance service provisions
Technical Requirements
Bidders should demonstrate technical competencies that include:
- Proven track records of handling Swing Type Band Saw Machines and Multicut Machine Tools
- Availability of qualified personnel for service execution
- Ability to provide on-site support within specified timelines
Financial Requirements
Bidders must submit their financial statements to prove solvency and the capacity to manage the contractual obligations effectively. A detailed cost breakdown should accompany bids to clarify pricing structures and service fees.
Document Submission Details
All relevant documents as per the tender requirements must be submitted electronically through the designated portal. Complete submissions including qualifications, technical specifications, and financial details must be submitted by the specified submission deadline for consideration.
Special Provisions
Provisions for Micro, Small, and Medium Enterprises (MSMEs) may be available, encouraging them to participate in this opportunity. Startups are also welcome, providing a significant advantage for innovative and emerging businesses.
Evaluation Process
Bids will undergo a thorough evaluation process based on compliance with technical specifications, overall pricing, and quality of past experiences. The evaluation will prioritize proposals that demonstrate the best alignment with the Department's objectives.
Delivery Locations
Contractors are expected to service the machinery primarily located at Department of Space facilities. Bidders should clarify their capability to offer services at specified locations within the region.
Contact Information
For any inquiries or further clarification, interested bidders can refer to the contact details provided in the tender documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with the necessary business licenses, experience in delivering maintenance services for industrial tools, and compliance with applicable laws. Bidders should ensure they possess sufficient technical capability to handle Swing Type Band Saw Machines and Multicut Machine Tools.
Participants must demonstrate capabilities in maintaining the specified pre-owned products and provide details about their operational processes. This includes technical experience with Swing Type Band Saw Machines and the skillset of personnel dedicated to servicing.
Bidders must submit comprehensive documentation that includes registration details, qualifications, past project experiences, proposed services, and financial statements that prove ability to execute the maintenance contract. All documents should be in the accepted format outlined in the tender guidelines, emphasizing clarity and compliance.
While the specific EMD details are clarified in the tender documentation, it is generally a percentage of the total bid price. Providers should ensure the EMD is submitted along with their proposal to qualify for consideration during the evaluation process.
The evaluation process will assess bids based on compliance with technical specifications, pricing, and overall experience. Proposals that demonstrate value and effective solutions aligned with the Department’s objectives will receive priority. Bidders will be notified of the results following the completion of this comprehensive evaluation.
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