Tender Title: Operation and Maintenance of Lifts (Elevators) - Complete System
Reference Number: GEM/2025/B/6172896
The Department of Statistics and Programme Implementation, part of the Ministry of Statistics and Programme Implementation, is inviting bids for the Operation and Maintenance of Lifts (Elevators) - Complete System. This tender aims to establish a professional and reliable service provider capable of delivering comprehensive maintenance and operational support for lift systems within designated facilities.
Scope of Work and Objectives
The primary objective of this tender is to ensure the effective and efficient operation and maintenance of lift systems. The selected service provider will be responsible for routine inspections, preventive maintenance, emergency repairs, and the provision of technical expertise. The scope of work includes, but is not limited to:
- Regular maintenance and servicing of all elevator components.
- Diagnostic assessment and rectification of faults.
- Compliance with safety standards and regulations.
- Training of on-site personnel for routine operational oversight.
Eligibility Criteria
Bidders must meet the following eligibility criteria:
- Possession of a valid registration with appropriate authorities.
- Relevant experience in operating and maintaining elevator systems.
- Technical capability demonstrating proficiency in lift technology.
- Financial stability and capacity to undertake large-scale maintenance contracts.
Technical Requirements
The service provider must demonstrate:
- Knowledge of the latest elevator technologies and safety regulations.
- Certification from recognized bodies in elevator maintenance.
- Provision of quality assurance measures in compliance with international standards.
Financial Requirements
Bidders are required to provide:
- An Earnest Money Deposit (EMD) as stipulated in the tender documents.
- Evidence of financial stability including bank statements and financial records.
- A clear breakdown of cost proposals, including maintenance charges and any service fees.
Document Submission Details
All necessary documents must be submitted electronically through the provided portal. This includes:
- Bids must be in the specified format as outlined in the tender documents.
- All submissions must include a covering letter citing the tender reference number.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups through preferential provisions. Eligible bidders may avail benefits concisely described in the tender documents, which include relaxed financial criteria and support for innovative solutions.
Evaluation Process
Bids will be evaluated based on:
- Compliance with technical specifications and requirements.
- Financial proposals aggregating total cost-effectiveness.
- Prior experience and performance in similar contracts.
- Service delivery timelines.
Delivery Locations
The services will be required at predetermined sites as designated by the Department of Statistics and Programme Implementation in the tender specifications.
Contact Information
While specific contact details are not available, bidders are encouraged to refer to the official website of the Department of Statistics and Programme Implementation for updates and further inquiries regarding this tender.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with relevant experience in operating and maintaining elevator systems. Bidders must demonstrate technical proficiency in lift technology, financial stability, and the capability to handle large-scale maintenance contracts. Additionally, bidders should be compliant with local regulations and have the necessary certifications required for lift maintenance.
Bidders are required to submit certificates that validate their technical expertise and proficiency in lift maintenance. This may include quality assurance certifications, compliance with safety standards, and any other relevant industry-specific certifications. These documents are essential to showcase the bidder’s capability and compliance with quality standards mandated by the tender.
To register for bidding, you must visit the official procurement portal specified in the tender documentation. The registration process typically involves filling out required forms, submitting necessary documents, and agreeing to the terms and conditions. Ensure you have all required certificates and maintain compliance with submission methods as per the guidelines provided.
An Earnest Money Deposit (EMD) is mandatory for the tender submission. Bidders are required to submit the EMD along with their bids to demonstrate commitment. The amount required is specified in the tender documents, and failure to provide this deposit may result in disqualification from the evaluation process. The EMD is typically refundable after the tender process concludes.
MSEs can avail of special benefits designed to encourage their participation in government tenders. These may include relaxed financial criteria, unique provisions that favor their bidding processes, and support for maintaining local content in compliance with ‘Make in India’ policies. Such incentives aim to foster a competitive environment that includes emerging businesses in significant government contracts.
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