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Department of Telecommunications (DOT) Tender by Bharat Sanchar Nigam Limited Portal(bsnl) (GEM/2025/B/6159447)

Cluster Outsourcing for Maintenance of Landline and Broadband network – OFC Network - Optical Fib

Service
Qty:NaN
EMD: ₹1.0 Lakh
EST Bid: ₹47.8 Lakh
Department of Telecommunications (DOT) Tender by Bharat Sanchar Nigam Limited Portal(bsnl) (GEM/2025/B/6159447)

Tender Timeline

Tender Issue
April 24, 2025 at 6:19 PM

Tender Title: Cluster Outsourcing for Maintenance of Landline and Broadband Network – OFC Network
Tender Reference Number: GEM/2025/B/6159447
Issuing Authority/Department: Department of Telecommunications (DOT), Ministry of Communications

The Cluster Outsourcing for Maintenance of Landline and Broadband Network – OFC Network is a comprehensive tender aimed at ensuring efficient and effective maintenance of the Optical Fiber Cable (OFC) routes. The primary objective is to enhance service delivery and customer satisfaction by providing robust support and maintenance solutions for the landline and broadband network.

Scope of Work and Objectives

The successful bidder will be responsible for the SLA Based Maintenance of OFC Routes, which includes the management of day-to-day operations associated with network maintenance. This includes monitoring, reporting, and timely resolution of any operational issues affecting both landline and broadband services. The ultimate goal is to achieve optimum network performance while minimizing downtime and service interruptions.

Eligibility Criteria

To qualify for this tender, businesses must meet certain eligibility criteria. This includes being a registered legal entity within the country, having a valid operational license, and possessing prior experience in managing and maintaining Optical Fiber Networks. Additionally, bidders must demonstrate financial stability and possess the necessary technical expertise.

Technical Requirements

Bidders are expected to fulfill specific technical requirements pertaining to the operation and maintenance of the OFC network. This includes the ability to implement proactive maintenance strategies, utilize advanced monitoring technologies, and ensure compliance with the highest industry quality standards.

Financial Requirements

Participants in this tender need to provide comprehensive financial proposals that include detailed costs associated with the maintenance services. Financial transparency and the provision of a well-structured budget are imperative for evaluation purposes.

Document Submission Details

All necessary documentation, including technical proposals and financial bids, must be submitted electronically through the designated portal. It is crucial that all submitted documents adhere to the specified formats to ensure acceptance.

Special Provisions

The tender encourages participation from eligible Micro, Small, and Medium Enterprises (MSEs) and startups. There are specific benefits and provisions established to promote their involvement, ensuring fairness and equal opportunity in bidding.

Evaluation Process

The evaluation process will consider multiple factors, including technical proficiency, proposed pricing, and demonstration of compliance with the outlined requirements. Successful bidders will be selected based on their ability to meet or exceed the established criteria.

Delivery Locations

Work will primarily focus on several designated areas where HEFT operations are frequently conducted. Detailed locations will be provided upon engagement to ensure bidders are fully informed regarding the operational scope.

Contact Information

For any queries or additional information regarding this tender, please refer to the official contact points provided on the tender portal.

The Cluster Outsourcing for Maintenance of Landline and Broadband Network – OFC Network offers a significant opportunity for service providers. By ensuring robust maintenance solutions, it serves as a pivotal step towards enhancing the quality and efficiency of telecommunications services.


General Information

Item Category
Cluster Outsourcing for Maintenance of Landline and Broadband network – OFC Network - Optical Fibre Cable; SLA Based Maintenance of OFC Routes
State
City

Financial Information

Estimated Bid Value
₹47,78,981.00
EMD Amount
₹1,01,250.00
Minimum Turnover
₹21.00 Lakh (s)
Bid Offer Validity
180 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

7 Documents
GeM-Bidding-7761182.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
Other DocumentsOTHER FORM
Buyer uploaded ATC documentATC ATC
Other DocumentsOTHER APPENDIX
Other DocumentsOTHER APPENDIX
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC)
  • Additional Doc 3 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements for this tender involve being a registered entity in accordance with local regulations, having an operational license, and relevant experience in the field of Optical Fiber Network maintenance. Companies must also showcase their technical expertise and financial capability to manage the service requirements.

Bidders need to possess a valid business license, any relevant technical competency certification, and financial statements that demonstrate their existing capabilities in delivering similar services. Certification of compliance with industry standards may also be necessary to qualify.

The registration process for this tender involves creating an account on the designated tendering platform where all relevant documentation and bids must be submitted electronically. This reinforces transparency and efficiency in the evaluation process.

Bidders must submit a detailed financial proposal that includes the costs associated with the maintenance services. This includes breakdowns of expected expenditures, earnest money deposit (EMD) standards, and performance securities required to ensure commitment to the project.

The tender promotes participation from eligible Micro, Small, and Medium Enterprises (MSEs) by offering specific benefits such as reduced fees or requirements, easing the competition. It encourages local businesses to enhance their capacity by complying with governmental policies promoting small-scale enterprises.

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