Department of Telecommunications (DOT) Tender by Bharat Sanchar Nigam Limited Portal(bsnl) (GEM/2025/B/6174837)
Facility Management Services - LumpSum Based - Commercial; Housekeeping, Security Services, Infra m
Tender Timeline
Tender Title: Facility Management Services
Tender Reference Number: GEM/2025/B/6174837
Issuing Authority/Department: Department of Telecommunications (DOT), Ministry of Communications
Overview of Tender
The Department of Telecommunications (DOT) invites bids for Facility Management Services focusing on various aspects essential for the upkeep and operational efficiency of its facilities. This service encompasses housekeeping, security services, and infrastructure maintenance at the SZBC Trichy location. The successful bidder will be expected to provide efficient management and maintenance services to ensure a clean, safe, and operational environment conducive for departmental activities.
Scope of Work and Objectives
The scope of work involved in this tender includes, but is not limited to:
- Housekeeping services ensuring cleanliness and hygiene in all designated areas.
- Security Services to guarantee the safety of personnel and property.
- Infrastructure Maintenance including routine checks and repairs necessary for the upkeep of buildings and facilities.
- Provision of necessary consumables as part of the service contract which are included in the overall contract cost.
The objective is to engage a competent service provider that can deliver these services with high standards of efficiency and professionalism.
Eligibility Criteria
Bidders must meet the following eligibility requirements:
- Must be a registered entity and possess the necessary licenses to operate.
- Companies with experience in facility management and related services will be preferred.
- Must comply with applicable laws and regulations pertaining to facility management.
Technical Requirements
Prospective bidders are expected to demonstrate:
- A clear understanding of the technical aspects of facility management.
- Capability to provide adequate staffing for all listed services.
- Familiarity with safety protocols and quality standards relevant to facility management and maintenance.
Financial Requirements
Bidders will be required to submit their financial proposals alongside any supporting documentation that substantiates their ability to meet the financial obligations of the contract.
Document Submission Details
Bids and required documents must be submitted electronically through the designated government portal, ensuring that all submissions are complete and comply with submission guidelines.
Special Provisions
Bids submitted by Micro, Small, and Medium Enterprises (MSEs) will receive preferential consideration as part of the government’s initiative to support small businesses. Furthermore, startups will also be encouraged to submit proposals to foster innovation and competitive pricing in service delivery.
Evaluation Process
The evaluation process will consist of a comprehensive review of both technical and financial proposals based on criteria outlined in the tender documentation. The selection will focus on capability, past performance, and proposed costs to ensure value for money and quality service delivery.
Delivery Locations
The primary location for the delivery of services will be the SZBC Trichy with scheduled services conducted within this geographical area.
Contact Information
For further inquiries related to the tender, interested parties may contact the Department of Telecommunications via the official communication channels outlined in the tender documentation. Please ensure to refer to the tender ID for clear identification of your queries.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity prepared to deliver facility management services. Companies should have relevant experience in housekeeping, security, and maintenance services. Compliance with local laws and regulations is also imperative, and any registrations needed to operate within the industry must be current.
The required technical specifications focus on a comprehensive understanding of facility management services. Bidders must demonstrate capabilities in housekeeping, security management, and infrastructure maintenance along with adherence to applicable safety standards and operational protocols. A detailed outline of proposed methodologies and staffing plans is also essential.
Bidders will need to submit an Earnest Money Deposit (EMD) as part of their financial proposal to assure commitment. The payment terms will be established upon the signing of the contract, which includes clear milestones for completion of services and subsequent payments contingent upon deliverables.
Bids must be submitted electronically through the official government portal, ensuring adherence to specific submission guidelines. Key timelines include punctual submission and compliance with all regulatory timeframes stipulated in the tender documentation to avoid disqualification.
Micro, Small, and Medium Enterprises (MSEs) participating in this tender will benefit from preferential treatment in the evaluation process. Additional incentives may also be outlined in the tender documentation, aimed at encouraging MSE participation and promoting local enterprise growth in alignment with government policies.
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