Tender Title: Facility Management Services - LumpSum Based - Commercial; Housekeeping, Work of Housekeeping Sweep
Reference Number: GEM/2025/B/6164052
Issuing Authority/Department: Department of Telecommunications (DOT), Ministry of Communications

Scope of Work and Objectives

The objective of this tender is to procure Facility Management Services encompassing various housekeeping and maintenance tasks for the Department of Telecommunications. The awarded contractor will be tasked with providing comprehensive housekeeping services, including sweeping, cleaning, dusting, and lifting, as well as the disposal of garbage, and filling of water containers in different offices and telephone exchange premises within the Rewari BA Zone A. This service aims to maintain cleanliness and ensure an aesthetically pleasing environment conducive to efficient operations.

Eligibility Criteria

To be eligible for this tender, vendors must meet specified qualification requirements including being a registered entity capable of providing the outlined services. Interested bidders should possess the necessary licenses and meet any legal compliance regulations as stipulated by governing laws. Experience in managing similar projects will also be considered an asset during evaluation.

Technical Requirements

As part of the technical requirements, bidders must demonstrate:

• Adequate manpower resources trained in facility management and housekeeping protocols.
• Systems in place to ensure compliance with quality and safety standards associated with commercial cleaning.
• Capability to work with cleaning equipment and supplies that adhere to environmental sustainability standards.

Financial Requirements

Financial requirements include submission of a valid bank guarantee or Earnest Money Deposit (EMD) as part of the bidding process. Bidders must also provide proof of financial stability, such as recent financial statements or certificates from financial institutions, to illustrate capacity to fulfill the contract terms.

Document Submission Details

Bidders are required to submit all relevant documents through the designated online platform, ensuring that all forms are fully completed and submitted before the designated deadlines. Documents must be in acceptable formats, generally including but not limited to PDFs and standard document formats.

Special Provisions

Recognizing the contributions of Micro, Small, and Medium Enterprises (MSEs), this tender includes specific provisions to facilitate their participation. Bidders qualifying as MSEs may receive benefits during the evaluation process, promoting inclusivity and equal opportunities within service procurement.

Evaluation Process

The evaluation process will consider the technical submissions, financial bids, and adherence to eligibility criteria. Specific weightage will be given to past experiences, capability to deliver services as outlined, and adherence to budgetary constraints. An assessment committee appointed by the Department of Telecommunications will conduct these evaluations, ensuring transparency and fairness.

Delivery Locations

The location for the provision of these services is primarily within the various offices and telephone exchange premises under the Rewari BA Zone A. Bidders should be prepared to assign staff resources effectively across these locations.

Contact Information

For more details regarding the tender, interested parties may reach out to the Department of Telecommunications (DOT) through official channels. It is recommended that bidders refer to the official website or specific tender notice for actual contact details and additional queries.