Security Manpower Service - Department of Telecommunications (DOT)

The eligibility requirements include being a registered entity compliant with local regulations and laws. Bidders must have prior experience in providing security manpower services, showcasing a proven track record with positive client feedback. Additionally, valid licenses and certification relevant to security services must be in place, ensuring the organization’s capability to deliver the contracted services professionally.

The technical specifications for this security service stipulate that personnel must be well-trained in unarmed security techniques, including de-escalation methods. Bidders should have a solid infrastructure supporting security operations, including communication tools and monitoring systems. Evidence of past security audits, risk management, and relevant training programs is crucial to prove capability to provide quality services.

Bidders must submit an Earnest Money Deposit (EMD) with their proposals as a show of commitment and seriousness regarding the tender. The amount of the EMD will be outlined in the tender documents, and failure to comply with this requirement may result in disqualification from the bidding process. This performance security serves as a financial hedge for the department against non-performance.

The evaluation and selection process will involve a thorough assessment of both technical and financial submissions. Bidders will be evaluated based on their adherence to the specified security requirements, their financial proposals, and historical performance records. Scoring mechanisms may be applied to identify the most capable bidders based on quality, compliance, and pricing, resulting in a structured and transparent selection process.

The tender includes specific provisions aimed at aiding Micro, Small, and Medium Enterprises (MSEs), such as relaxed eligibility criteria and preferential treatment during the evaluation process. This initiative supports local industry growth and aligns with Make in India policies, promoting local sourcing and development, thereby encouraging MSE participation in government contracts while also complying with local procurement regulations.