Tender Title: Facility Management Services

Reference Number: GEM/2025/B/6089170

The Department of Telecommunications (DOT), under the Ministry of Communications, invites bids for the provision of comprehensive Facility Management Services. This tender focuses on offering lump sum-based services that include housekeeping and related consumables, which will be supplied by the service provider within the overall contract cost.

Scope of Work and Objectives

The primary objective of this tender is to engage a qualified vendor who can efficiently manage and deliver facility management services that ensure a hygienic, well-maintained, and operationally efficient environment. The tasks will encompass routine cleaning, maintenance, and necessary consumables supply, ensuring adherence to specified quality and operational standards.

Eligibility Criteria

To qualify for participation, bidders must meet the following eligibility requirements:

• Possession of relevant licenses and certifications.
• Proven experience in providing similar facility management services.
• Registration as a legal entity with the relevant authorities.

Technical Requirements

Participating bidders must demonstrate compliance with the following technical specifications:

• Capability to provide a range of facility management services including housekeeping and maintenance.
• Use of environmentally friendly cleaning materials.
• Adherence to industry-standard quality benchmarks and safety regulations.

Financial Requirements

Bidders are required to provide evidence of their financial stability, which may include:

• Audited financial statements for the last three fiscal years.
• Evidence of a solid financial history and capability to provide the necessary services without any financial strain.

Document Submission Details

Bids must be submitted in the specified format by the defined deadline. All relevant documents, including bid proposals, must be submitted in encrypted digital formats as required in the tender documentation.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs), offering benefits in terms of financial assistance, simplified registration procedures, and further incentives as part of government initiatives to promote local businesses.

Evaluation Process

The evaluation of bids will be conducted based on adherence to technical specifications, financial stability, and past performance in similar contracts. The lowest bid is not necessarily the preferred choice; bidders will be evaluated comprehensively on the quality and services proposed.

Delivery Locations

The services are to be delivered at facilities under the jurisdiction of the Department of Telecommunications. Specific locations will be outlined in further communications post-award of the tender.

Contact Information

For any inquiries regarding the tender, potential bidders may reach out to the associated official contact listed in the tender documents.

This tender represents an excellent opportunity for qualified providers to engage in significant facility management tasks while contributing to enhanced operational efficiency with organized, professional service deployment.