Department of Telecommunications (DOT) Tender by Bharat Sanchar Nigam Limited Portal(bsnl) (GEM/2025/B/6154295)
Operation And Maintenance Of Electro-Mechanical Installations - Complete System

Tender Timeline
Tender Title: Operation and Maintenance of Electro-Mechanical Installations - Complete System
Reference Number: GEM/2025/B/6154295
Issuing Authority
The tender is being issued by the Department of Telecommunications (DOT) under the Ministry of Communications.
Scope of Work and Objectives
This tender focuses on the operation and maintenance of electro-mechanical installations encompassing a complete system. The objective is to ensure the efficient functionality, reliability, and uptime of critical electro-mechanical systems utilized within telecommunications infrastructure. The awarded contractor will be responsible for scheduled maintenance, immediate repairs, and overall system monitoring, which is essential for optimal performance.
Eligibility Criteria
To qualify for this tender, bidders must meet specific eligibility criteria which include:
- Being a registered entity in the relevant industry.
- Having a proven track record of experience in electro-mechanical installations.
- Complying with any local or national regulatory requirements.
Technical Requirements
Bidders must possess the necessary technical qualifications pertaining to:
- Expertise in electro-mechanical systems maintenance.
- Availability of qualified technicians and engineers.
- Capability to execute preventive and corrective maintenance effectively.
Financial Requirements
Bidders should demonstrate sound financial stability, including:
- Submission of recent financial statements.
- Evidence of sufficient working capital or financial buffer to handle maintenance operations.
Document Submission Details
All bidders are required to submit their proposals and supporting documents electronically through the tendering portal. It is advised to prepare documents in specified formats, ensuring clarity and professionalism for evaluation.
Special Provisions
This tender may contain provisions favoring Micro, Small, and Medium Enterprises (MSEs), encouraging their participation in the bidding process. Such entities could benefit from reduced Bid Security requirements.
Evaluation Process
Proposals will be evaluated based on several criteria including:
- Technical capability and compliance with specifications.
- Financial bid comparison and suitability.
- Overall experience and past performance in similar projects.
Delivery Locations
Services will be delivered at various locations as specified in the individual project contracts relating to the electro-mechanical installations.
Contact Information
For further queries regarding the tender process, bidders are encouraged to reach out to the Department of Telecommunications.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, demonstrating relevant experience in operation and maintenance of electro-mechanical installations, and complying with local regulations.
Bidders must submit necessary certificates such as business registration, compliance certificates, and any relevant industry certifications that validate their capability in electro-mechanical maintenance.
The registration process involves submitting an online application through the tendering portal where interested bidders must provide their organizational details, financial statements, and any required documentation pertaining to their expertise in operations.
All submitted documents need to be in standard digital formats like PDF or Word to ensure compatibility with the tender evaluation system. It is essential to maintain clarity and professionalism in documentation using accepted formats.
Bidders are usually required to submit an Earnest Money Deposit (EMD) as a guarantee of their commitment. Additional performance security requirements may include bank guarantees based on the tender amount as stipulated in the tender documents.
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