Tender Title: End Point Protection Software / Appliances
Tender Reference Number: GEM/2025/B/6028007
Issuing Authority: Department of Telecommunications (DOT), Ministry of Communications

The Department of Telecommunications (DOT) is inviting bids for End Point Protection Software / Appliances to enhance the security infrastructure essential for protecting sensitive information and preventing cyber threats. This tender aims to procure a total of 1100 units of reliable endpoints that will ensure continuous protection for devices connected to the telecommunications network. The scope of work includes the provision of software solutions or appliances that meet specified technical requirements for robust endpoint protection.

Objectives

The primary objective of this tender is to secure a high-performance, scalable endpoint protection solution that can safeguard against malware, unauthorized access, and other cyber threats. The selected vendors will be required to provide comprehensive support and maintenance services following the installation of the software or appliances.

Eligibility Criteria

Eligible bidders must be registered entities under relevant governmental laws and hold valid certifications demonstrating their capability to deliver cybersecurity solutions. Bidders must also have a proven track record of similar projects and possess the necessary infrastructure and workforce to provide continuous support.

Technical Requirements

Bidders must meet the following technical specifications:

• The endpoint protection solution must support real-time threat detection and response.
• Solutions should include advanced analytics and reporting capabilities to allow for proactive management of cyber threats.
• The software/appliance must support integration with existing security infrastructure.
• Compliance with established industry standards for cybersecurity is mandatory.

Financial Requirements

Bidders are required to submit a Financial Proposal that includes:

• Detailed pricing for each unit of software/appliance.
• Any potential service and maintenance costs.
• An Earnest Money Deposit (EMD) as specified in the tender guidelines.

Document Submission Details

Bids must be prepared in accordance with the specified guidelines in the tender documentation and submitted via the official portal. All relevant supporting documents, including eligibility and technical compliance certificates, must be included.

Special Provisions

Reserved procurement opportunities are in place for Micro, Small, and Medium Enterprises (MSEs) as well as recognized startups. Such entities are encouraged to participate in this tender and will benefit from provisions established to foster local industry growth according to 'Make in India' policies.

Evaluation Process

The evaluation will encompass both technical and financial assessments. Bidders who meet the eligibility and technical requirements will undergo a detailed scoring mechanism based on their financial submissions. The winning bid will be selected based on the highest score in accordance with preset evaluation criteria.

Delivery Locations

The delivery of the software/appliances is required at specified locations as mentioned in the final documentation. Bidders must confirm their capability to deliver to these locations seamlessly.

Contact Information

For further inquiries, bidders may refer to the official tender portal for guidance and assistance.