Tender Title: Facility Management Services

Reference Number: GEM/2025/B/6014398

The Department of Telecommunications (DOT), under the Ministry of Communications, is inviting bids for comprehensive Facility Management Services. This tender encompasses various services, including security services, operation and maintenance (O&M) of civil works, O&M of electrical works, and the provision of necessary consumables by the service provider. This is a lump sum-based contract aimed at ensuring the efficient and effective management of facilities.

Scope of Work and Objectives

The primary objective of this tender is to engage a qualified service provider that is capable of delivering all required services while maintaining high standards of quality and compliance. The scope of work includes, but isn't limited to:

• Comprehensive security services to ensure the safety of the facilities.
• O&M activities related to civil and electrical works, ensuring all installations are functioning optimally.
• Provision of necessary consumables, fully inclusive in the contract cost.

The successful bidder will be expected to execute duties in accordance with established industry best practices while adhering to both organizational and regulatory guidelines.

Eligibility Criteria

To qualify for this tender, bidders must meet specific eligibility requirements which include:

• Being a registered entity and having a valid registration in appropriate government databases.
• Demonstrating prior experience in providing similar facility management services.
• Possessing the necessary infrastructure and human resource capabilities to fulfill the contract.

Technical Requirements

Proposals must include a comprehensive breakdown of all technical specifications associated with the services being proposed. Bidders should highlight their methodologies for providing facility management, O&M, and security services. It is essential to comply with any outlined quality standards and performance benchmarks set forth in the tender documentation.

Financial Requirements

The financial offers should detail all associated costs. Bidders must provide evidence of financial stability and must be willing to submit an Earnest Money Deposit (EMD) along with their proposal. The performance security requirements must also be addressed as part of the bid submission.

Document Submission Details

Bidders are required to submit their proposals in accordance with the guidelines outlined in the tender document. All documents must be submitted in accepted document formats and must be complete to ensure smooth evaluation.

Special Provisions

Particular attention will be given to bids from Micro, Small, and Medium Enterprises (MSEs) and startups. There will be provisions available within the tendering process to enhance opportunities for these entities, making it a more inclusive bidding environment.

Evaluation Process

All submissions will be assessed based on a structured evaluation and selection process. This will consider various criteria, including technical capability, financial offers, adherence to compliance requirements, and any added benefits which might be presented in the proposals.

Delivery Locations

The services rendered under this contract will be required at multiple delivery locations. Specific sites will be outlined during the evaluation process to ensure that bidders understand the geographical scope and responsibilities.

Contact Information

Further inquiries can be directed to the Department of Telecommunications (DOT) for any clarifications regarding this tender. Bidders are encouraged to ensure they fully understand the requirements before submitting their proposals.

In conclusion, this tender represents an excellent opportunity for qualified service providers to secure a significant contract in the realm of facility management services. Interested parties are urged to thoroughly review the scope and criteria outlined in this document to prepare competitive and compliant bids.