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Department of Telecommunications (DOT) Tender by Bharat Sanchar Nigam Limited Portal(bsnl) (GEM/2025/B/6169209)

Operation And Maintenance Of Electro-Mechanical Installations - Round the clock operation of EMS an

Service
Qty:NaN
EMD: ₹36,526
EST Bid: ₹18.3 Lakh
Department of Telecommunications (DOT) Tender by Bharat Sanchar Nigam Limited Portal(bsnl) (GEM/2025/B/6169209)

Tender Timeline

Tender Issue
April 25, 2025 at 1:04 AM

Tender Title: Operation And Maintenance Of Electro-Mechanical Installations
Reference Number: GEM/2025/B/6169209
Issuing Authority: Department of Telecommunications (DOT), Ministry of Communications

The Department of Telecommunications (DOT) is inviting bids for the Operation and Maintenance of Electro-Mechanical Installations at the RMC Data Centre located at Door Sanchar Bhawan, Bhubaneswar. This tender encompasses a comprehensive maintenance solution, ensuring optimal functioning and round-the-clock operation of the Electro-Mechanical Systems (EMS) and associated units. The overall objective is to maintain operational efficiency, minimize downtime, and ensure a smooth operation of the facilities at the data center.

Scope of Work and Objectives

The primary scope of work involves the complete operation and maintenance of Electro-Mechanical Installations, specifically focusing on:

  • Round the Clock Operation: Continuous operational oversight of EMS, ensuring all systems function without interruptions.
  • Comprehensive Maintenance of Integrated Units: This includes HVAC units, split AC units, and Electrical Installations (EI).
  • Performance Tracking and Reporting: Implementing a systematic approach to performance, including regular inspections, performance updates, and maintenance reporting to ensure compliance with high operational standards.

Eligibility Criteria

To qualify for participation in this tender, bidders must meet the following eligibility criteria:

  1. Must be a registered entity under relevant governing bodies.
  2. Relevant experience in operation and maintenance of similar installations.
  3. Capacity to provide required resources and skilled personnel.
  4. Compliance with regulatory certificates pertaining to safety and operational standards.

Technical Requirements

Participants are expected to adhere to specified technical requirements as follows:

  • Submission of valid certification for all personnel involved in the operation and maintenance services.
  • Evidence of experience in managing similar operations in the past.
  • Documentation reflecting adherence to quality standards recognized by industry norms.

Financial Requirements

Bidders should prepare to fulfill the following financial requirements:

  • Submission of Earnest Money Deposit (EMD) as defined in the tender guidelines.
  • Presentation of financial stability through bank statements and financial records that indicate sound business practices.
  • Understanding of payment terms to facilitate smooth financial transactions.

Document Submission Details

All bidders are required to submit their proposals through the designated electronic platform as outlined in the tender documentation. Submissions must include:

  • Detailed technical proposal adhering to the core objectives outlined.
  • Completed bid forms and additional documents as specified.
  • Proof of eligibility and capacity to undertake the project.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups through special provisions that promote inclusivity in government contracts. Benefits may include:

  • Relaxed bidding criteria.
  • Additional support and incentives for startups.
  • Opportunities to partner with established entities, enhancing capacity building.

Evaluation Process

The evaluation process will consist of a multifaceted assessment based on:

  1. Technical capabilities and adherence to specified requirements.
  2. Financial quotes offered by the bidders.
  3. Compliance with all legal and regulatory requirements.

Bids will be compared on a price evaluation basis to determine the most cost-effective solution without compromising quality.

Delivery Locations

The primary location for service delivery will be at the RMC Data Centre located in Door Sanchar Bhawan, Bhubaneswar. The contractor must ensure readiness to mobilize resources and personnel as required by operational demands.

Contact Information

For any inquiries or clarifications regarding the tender, interested bidders may reach out to the appropriate departmental contacts given within the tender documentation. Ensure to seek out assistance before submission to avoid any misunderstandings.

In conclusion, this tender opportunity for the Operation and Maintenance of Electro-Mechanical Installations provides a platform for capable service providers to demonstrate their expertise while contributing to the operational success of critical infrastructure within the telecommunications sector.

General Information

Item Category
Operation And Maintenance Of Electro-Mechanical Installations - Round the clock operation of EMS and Comprehensive Maintenance of HPAC units Split AC units and EI at RMC Data Centre Door Sanchar Bhawan Bhubaneswar
State

Financial Information

Estimated Bid Value
₹18,26,316.00
EMD Amount
₹36,526.00
Minimum Turnover
₹5.00 Lakh (s)
Bid Offer Validity
90 (Days)

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
3 Days

Tender Documents

7 Documents
GeM-Bidding-7771930.pdfMain Document
BOQ DocumentBOQ BOQ
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK SOW
Other DocumentsOTHER
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity, possessing relevant operational experience in similar maintenance services, and having the appropriate certifications for staff qualifications. Bidders must demonstrate their ability to adequately handle the scope defined by showcasing previous similar project engagements.

Bidders need to adhere to specific technical specifications such as providing documented proof of relevant certifications for personnel, evidence of managing other electro-mechanical installations, and compliance with recognized safety and quality standards. These ensure a high level of performance and operational integrity for the project.

The payment terms for this tender will typically outline the schedule for disbursements contingent on milestone achievements and satisfactory service delivery. Bidders must assess and present their financial proposals understanding that compliance with these payment arrangements is crucial for contractual obligations.

Submissions must be made electronically through the specified designated platform. Accepted document formats generally include PDF and Word formats, ensuring all files are properly labeled and organized to facilitate the evaluation process. Clarity and professionalism in presentation are paramount.

MSEs can benefit considerably from this tender as it incorporates special provisions supporting their participation. These include relaxed eligibility criteria, potential partnership opportunities with larger firms, and additional support measures intended to bolster the operational capacity of MSEs within governmental contracts.

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