Tender Title: Manpower Outsourcing Services for SAFAIWALA
Reference Number: GEM/2025/B/6170574
Issuing Authority:
The Directorate General of Health Services, functioning under the Ministry of Health and Family Welfare, is the issuing authority for this tender.
Scope of Work and Objectives:
The tender invites applications for Manpower Outsourcing Services specifically for the role of SAFAIWALA. The primary objective is to hire individuals who will provide cleaning and sanitary services within healthcare facilities. The selected contractor will be responsible for ensuring that all areas are maintained in a hygienic condition, adhering to standards set forth by health regulations. The objective is to enhance the overall cleanliness and patient experience in hospitals and health institutions.
Eligibility Criteria:
To qualify for this tender, bidders must be registered entities able to provide manpower outsourcing services. It is essential for bidders to demonstrate previous experience in similar roles, ensuring compliance with all legal and statutory regulations concerning labor laws and service provisions.
Technical Requirements:
Bidders must meet specific technical requirements, including:
- Provision of trained personnel capable of fulfilling the role of SAFAIWALA.
- Adherence to specific health and safety guidelines, ensuring that all cleaning services meet established hygiene standards.
- The ability to maintain workforce records, ensuring transparency and compliance with labor laws.
Financial Requirements:
Bidders are required to provide financial documentation demonstrating financial stability. This includes:
- Proof of sufficient funds or financial backing to support the workforce demands.
- Submission of pricing proposals that reflect a competitive structure while ensuring compliance with the fixed remuneration model stipulated in the tender.
Document Submission Details:
All interested bidders must prepare and submit their bids electronically, ensuring that all required documentation is complete and provided in the specified format. The submission will be reviewed to confirm adherence to compliance requirements.
Special Provisions:
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs). Special provisions may be available for startups, fostering inclusive growth within the sector.
Evaluation Process:
The evaluation will be based on predefined criteria, including the quality of service proposed, the technical capabilities of the workforce provided, financial documents, and adherence to timelines. Bidders will be assessed not just on price but also on the overall value offered, including service quality and compliance with health standards.
Delivery Locations:
Successful bidders will be expected to deploy workforce personnel across various locations assigned by the Directorate General of Health Services. Exact delivery points will be communicated post-evaluation and selection.
Contact Information:
While direct contact details are not provided in the documentation, bidders are encouraged to refer to the official website of the Ministry of Health and Family Welfare for any inquiries or further information required regarding the tender.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
2 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with a valid license to operate in India, particularly in the cleaning and sanitation sector. Bidders should demonstrate prior experience in providing manpower outsourcing services and comply with all local labor regulations. Submitting evidence of professional capability and adequate staffing resources is also a necessity for qualification.
Bidders need to provide various certificates, including a valid registration certificate, GST registration, and any relevant professional licenses. It is also important to have statutory compliance certificates such as EPF and ESI registration, ensuring legal employment of workers. These documents affirm the bidder’s capacity to deliver the manpower outsourcing services effectively.
To register for participating in this tender, bidders must log onto the official procurement platform utilized by the Directorate General of Health Services. Following the registration, bidders must ensure all documents are submitted in the necessary format. It is crucial to adhere to submission guidelines, including deadlines and required documentation such as financial stability proofs.
Payment terms will typically involve milestones based on the satisfactory completion of services. Bidders should provide flexibility in pricing structures relative to their service proposal, ensuring price evaluation takes into account not only cost but also the quality and approach to delivering manpower outsourcing services.
MSEs are encouraged to participate in this tender due to provisions in place to promote inclusivity. These benefits often include relaxed eligibility criteria, assistance with document submissions, and potential financial support mechanisms for MSEs. Emphasizing local employment through the Make in India initiative may also favor MSEs during the evaluation process, promoting procurement that sustainably fosters economic growth.
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