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Education Department Gujarat Tenders (GEM/2025/B/6057591)

AMC of Integrated Security and Surveillance System - Remote Video Monitoring, Monitor Operations; N

Service
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EST Bid: ₹4.0 Lakh
Education Department Gujarat Tenders (GEM/2025/B/6057591)

Tender Timeline

Tender Issue
April 24, 2025 at 6:55 PM

Tender Title: AMC of Integrated Security and Surveillance System - Remote Video Monitoring
Tender Reference Number: GEM/2025/B/6057591
Issuing Authority: Education Department Gujarat

The Education Department of Gujarat is seeking qualified bidders for the Annual Maintenance Contract (AMC) of an Integrated Security and Surveillance System. This project focuses on providing comprehensive remote video monitoring and monitoring operations, ensuring that the educational institutions under the jurisdiction have a reliable and effective security system in place.

Scope of Work and Objectives

The primary objective of this tender is to hire an experienced service provider to manage and maintain the integrated security system, which includes hardware, software, networking systems, wireless systems, and EPABX components. The successful bidder will be responsible for ensuring the functionality and reliability of all systems through regular maintenance and immediate response to any malfunctions.

Eligibility Criteria

To be eligible for this tender, bidders must meet certain qualification requirements. This includes being a registered entity capable of providing the necessary services, demonstrating relevant experience in security and surveillance systems, and complying with all legal and regulatory frameworks as outlined by the Education Department of Gujarat.

Technical Requirements

Bidders must possess in-depth knowledge of the technical specifications related to video surveillance systems. This includes familiarity with high-definition cameras, data storage solutions, and remote monitoring technologies. The Contractor must ensure that the systems are in compliance with established quality standards and testing criteria.

Financial Requirements

Participants in the AMC tender are required to submit a detailed financial proposal that outlines their service fees and expected costs associated with the maintenance and provision of consumables. It is essential that all financial submissions comply with local provisions for startups and support for Micro, Small, and Medium Enterprises (MSEs).

Document Submission Details

All required documents must be submitted electronically through the designated tender portal. Bidders are advised to ensure that industry-specific certifications and compliance documents are included to streamline the evaluation process.

Special Provisions

This tender actively encourages participation from MSEs and startups. Specific benefits and consideration will be afforded to firms meeting these categories, promoting equitable opportunities in the government's procurement process.

Evaluation Process

The evaluation process will be based on a combination of technical proficiency and financial viability. The Education Department will assess all bids to determine which offer presents the best value, ensuring adherence to compliance with the Make in India initiatives and local content procurement policies.

Delivery Locations

The maintenance services will be rendered across specified educational institutions located within Gujarat. Bidders are required to indicate their capability to service these locations effectively.

Contact Information

For further inquiries and clarifications, interested parties should refer to the official tender portal for any contact information or instructions provided by the Education Department Gujarat.


General Information

Item Category
AMC of Integrated Security and Surveillance System - Remote Video Monitoring, Monitor Operations; Non- Comprehensive; Hardware, Software, Networking System, Wireless System, EPABX; Cost of Consumables to be provided to Service Provider based on actual..
Organisation Name
State

Financial Information

Estimated Bid Value
₹4,00,000.00
Minimum Turnover
₹2.00 Lakh (s)
Bid Offer Validity
30 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

8 Documents
GeM-Bidding-7645291.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER FINANCIAL
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • OEM Annual Turnover
  • Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

Participants are required to include certificates that verify their legal registration, experience in security and surveillance systems, and adherence to quality standards. Specific technical specifications and compliance documents should also be provided to strengthen the submission.

The registration process involves submitting an online tender application through the designated portal. Bidders must provide comprehensive documentation, including valid identification, proof of previous relevant work, and any earnest money deposit (EMD) details, to qualify for evaluation.

As part of the submission, bidders must provide a performance security that guarantees their commitment to fulfilling the contract obligations. This security must be compliant with local regulations and reflect the contract’s financial expectations to ensure service continuity.

MSEs will receive encouragement and preferential treatment during the evaluation process, allowing them to compete effectively. The tender includes provisions aimed at promoting local enterprises and supporting the ‘Make in India’ initiative, ensuring that small businesses have equal access to government contracts.

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