AMC of Integrated Security and Surveillance System - Indoor Classroom System (Bid Number: GEM/2025/B/6166469)

The Education Department Gujarat is inviting bids for the Annual Maintenance Contract (AMC) of the Integrated Security and Surveillance System specifically designed for indoor classroom environments. This tender aims to ensure the seamless operation and upkeep of security systems deployed across educational institutions.

Scope of Work and Objectives

The primary objective of this tender is to establish an AMC covering comprehensive hardware and networking support for the Integrated Security and Surveillance System. The contractor is responsible for the routine maintenance, repair, and support of the systems to maximize their operational effectiveness. The selected service provider will also handle consumables necessary for the system's operation, with these costs incorporated into the overall contract.

Eligibility Criteria

Eligible bidders must be registered entities with the capability and experience required to manage the comprehensive maintenance of integrated security systems. Bids should be submitted by organizations with a valid registration in accordance with the regulatory requirements of the Education Department Gujarat.

Technical Requirements

Bidders must demonstrate technical proficiency in managing integrated security systems, including but not limited to hardware, software, and networking components. Experience with similar projects in educational settings will be viewed favorably. Detailed documentation showcasing past performance and relevant certifications must be included in the bid submission.

Financial Requirements

Bidders are required to submit comprehensive financial proposals that detail all costs associated with the AMC. These must outline the fees associated with maintenance services and the provision of necessary consumables covered under the contract cost. Pricing should be competitive, reflecting the quality and scope of services offered.

Document Submission Details

All required tender documents must be submitted electronically through the designated bid management portal specified by the Education Department Gujarat. It is crucial for all submissions to adhere to the stipulated formats and guidelines provided in the tender announcement.

Special Provisions

Provisions for Micro, Small, and Medium Enterprises (MSEs) and startups are included in this tender. The Education Department Gujarat encourages participation from these sectors, offering them an edge in evaluation processes to promote local enterprise development and innovation.

Evaluation Process

Bids will be evaluated based on technical and financial merit to ensure that the best value is achieved for the educational institutions involved. Further assessments will focus on the quality of proposals and the capability to meet the outlined service objectives comprehensively.

Delivery Locations

Services under this contract will be rendered across multiple educational locations as designated by the Education Department Gujarat. The selected service provider must possess the ability to deploy technicians and resources effectively throughout these locations.

Contact Information

For additional queries and clarifications related to this tender, interested parties should refer to the official communication channels provided within the tender documentation.