Tender Title: Comprehensive Maintenance Contract for Customized AMC/CMC

Reference Number: GEM/2025/B/6157033
Issuing Authority/Department: Education Department Gujarat

Scope of Work and Objectives

The Comprehensive Maintenance Contract (CMC) aims to provide Customized AMC/CMC for Pre-owned Products such as wooden shields, acrylic shields, certificates, and banners to ensure their longevity and optimal functionality. The total quantity for this tender is 2802 units across various product types, ensuring that all educational institutions receive the necessary support to maintain their equipment and materials consistently.

Eligibility Criteria

To participate in this tender, applicants must meet the following eligibility requirements:

• Entities must be registered with appropriate regulatory bodies.
• Previous demonstrable experience in providing maintenance contracts or services similar to this scope of work will be an advantage.
• Bidders must comply with all applicable laws and regulations.

Technical Requirements

Bidders are expected to provide technical documentation detailing their capacity to maintain and service all specified products. This includes:

• Support and servicing capabilities for wooden shields, acrylic shields, certificates, and banners.
• Implementation plans outlining processes for maintenance.
• Evidence of previous contracts or successful service deliveries.

Financial Requirements

Bidders must present a clear and comprehensive financial proposal that includes:

• Cost breakdown of services for each type of product.
• Confirmation of capability to provide Earnest Money Deposit (EMD) as stipulated in the tender documents.
• Financial stability evidence to fulfill the contract obligations.

Document Submission Details

All submissions must comply with the required formats and guidelines stipulated by the Education Department Gujarat. Details regarding submission methods and acceptable documentation formats will be provided in the tender instructions.

Special Provisions

The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Eligible bidders in these categories may receive preferential treatment during the evaluation process based on compliance with 'Make in India' and local content policies.

Evaluation Process

The evaluation of proposals will focus on technical capability, financial reliability, and compliance with the tender’s requirements. Criteria include:

• Technical and operational capabilities.
• Financial proposals and sustainability.
• Experience with similar contracts.

Delivery Locations

The products under this tender must be delivered to designated educational institutions throughout Gujarat. Specific delivery locations will be listed in the final tender documentation.

Contact Information

For any inquiries regarding this tender, interested parties are encouraged to reach out to the Education Department Gujarat. Specific contact details for submissions or questions will be outlined in the published tender documents.

This comprehensive maintenance contract represents an integral opportunity to establish a reliable support structure for education-related products within the state, fostering enhanced educational experiences and longevity of materials.