Tender Title: AMC of Integrated Security and Surveillance System - Remote Video Monitoring, CWAN, and CCTV
Tender Reference Number: 251fa0aa2
Issuing Authority: Education Department, Gujarat

Overview

The Education Department of Gujarat has issued a tender for the maintenance and comprehensive support for an Integrated Security and Surveillance System. This tender is aimed at procuring services related to the Annual Maintenance Contract (AMC) for Remote Video Monitoring, CWAN (Campus Wide Area Network), and CCTV systems. The primary goal of this tender is to ensure the smooth operation and maintenance of security systems across various educational institutions, enhancing safety measures through efficient monitoring and timely maintenance.

Scope of Work and Objectives

The scope of work under this tender includes:

• Provision of AMC services for the Integrated Security and Surveillance System, which encompasses Remote Video Monitoring, CWAN, and CCTV functionalities.
• Regular maintenance checks and servicing of all hardware components to ensure optimal performance.
• Supply of necessary consumables required for the effective functioning of the security systems which will be included in the contract cost.
• Establishment and management of a control room dedicated to surveillance monitoring.
• Implementation of a structured support mechanism to address potential technical issues in a timely manner.

Eligibility Criteria

To qualify for this tender, bidders must meet the following eligibility criteria:

• Must be a registered entity capable of providing services related to security and surveillance systems.
• Proven experience in AMC services for CCTV and similar systems.
• Adequate financial capabilities to undertake this contract.
• Compliance with applicable local laws and regulations.

Technical Requirements

Bidders are required to demonstrate technical proficiency in the following areas:

• Experience with Remote Video Monitoring and CCTV installations.
• Capability to manage and maintain both hardware and networking systems.
• Provision of necessary technical manuals and documentation supporting operational readiness.
• Adherence to the required quality standards and compliance criteria in line with industry norms.

Financial Requirements

Bidders must provide detailed financial documents, including:

• Pricing structure outlining fixed and variable costs for AMC services.
• Evidence of financial stability, such as audited financial statements for the past three years.
• Any other relevant financial certifications that affirm the ability to fulfill the contract terms.

Document Submission Details

Interested bidders are required to submit their proposals, along with all supporting documents, via the designated e-tendering platform. Proposals must be submitted in a clearly organized format, detailing compliance with eligibility, technical, and financial requirements.

Special Provisions

This tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups. Preference may be given to those entities that demonstrate substantial benefit to local employment and community development. Compliance with the 'Make in India' policies is also encouraged.

Evaluation Process

The evaluation of bids will be conducted in accordance with a structured methodology, assessing:

• Compliance with technical specifications and eligibility criteria.
• Financial bids based on price evaluation and cost-effectiveness.
• Overall capability of the bidder to meet the scope and objectives outlined.

Delivery Locations

The services are to be delivered across various educational institutions managed by the Education Department, Gujarat. Specific locations will be communicated to the awarded bidder post the selection process.

Contact Information

For any queries related to this tender, bidders can reach out through the official communication channels provided on the e-tendering portal. Make sure all inquiries are submitted before the stipulated timeline for consideration.