Tender Title: Customized AMC/CMC for Pre-owned Products
Tender Reference Number: GEM/2025/B/6157044
Issuing Authority: Education Department Gujarat
The Education Department Gujarat invites bids for the Customized AMC/CMC for Pre-owned Products, specifically requiring comprehensive maintenance services for various computer and printer components. This tender aims to ensure the continuous operational efficiency of educational technology resources utilized across institutions under its jurisdiction.
Scope of Work and Objectives
The scope of work encompasses the Comprehensive Maintenance Contract (CMC) for a total of 225 pre-owned products, including but not limited to:
- Desktop computer motherboards
- Desktop power supplies (SMPS)
- Desktop computer RAM
- Desktop computer hard disks (1TB with OS installation)
- Kyocera laser jet printer toner refilling
- Laserjet printer toner refilling
The primary objective of this tender is to ensure the reliable functioning of educational technology through timely repairs and maintenance, thus supporting the effective delivery of educational services.
Eligibility Criteria
Bidders must meet the following eligibility criteria to participate in this tender:
- Registered business entity compliant with local regulations.
- Demonstrated experience in providing maintenance services for computer and printer components.
- Able to provide proof of at least three similar contracts completed in the past three years.
- Capacity to provide the required services for the specified total quantity of 225 products.
Technical Requirements
All bids submitted must adhere to the following technical requirements:
- Bidders should outline their approach to maintaining the specified components.
- Include a detailed list of tools and technologies to be utilized.
- Provide profiles of qualified personnel who will perform maintenance services, including certifications.
Financial Requirements
Bidders need to provide the following financial documents:
- Latest audited financial statements.
- Bank statements for the past six months.
- A detailed quotation sheet including all costs involved in the maintenance services.
Document Submission Details
Prospective bidders are required to submit their proposals electronically via the designated e-tender portal before the submission deadline. All documents should be in PDF format to ensure clarity and integrity of the information provided.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs). There are provisions in place to recognize and support start-up companies by considering their competitive pricing and innovative solutions.
Evaluation Process
The evaluation of bids will be carried out based on the following factors:
- Compliance with eligibility criteria.
- Technical capabilities and approach outlined in the proposal.
- Financial bid compared to budgetary constraints.
- Experience and past performance on similar contracts.
Delivery Locations
The maintenance services will be required at various educational institutions across Gujarat as specified in the bidding documentation.
Contact Information
Interested bidders can reach out to the Education Department Gujarat for any inquiries regarding the tender at the email address sl-edu-pbr@gujarat.gov.in. It is advisable to clarify any doubts in advance to avoid last-minute issues.
This tender is significant for enhancing the operational capacity of educational infrastructure in Gujarat. Bidders are encouraged to carefully prepare their proposals in accordance with the aforementioned details for optimal evaluation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, possessing experience with maintenance contracts for educational technology, and the completion of at least three similar contracts in the past three years. Additionally, bidders must demonstrate the capacity to service a total of 225 pre-owned products as outlined.
Bidders must provide a complete set of documents, including business registration certificates, GST registration, and any professional certifications of personnel who will perform maintenance tasks. It’s also beneficial to include testimonials or references from previous clients showcasing successful contract completions.
To register for this tender, a bidder must create an account on the official e-tender portal, complete the registration process, and log in to access the listing. Ensure that all necessary documents are prepared in PDF format for submission through the portal.
The payment terms stipulate that payments will be made upon successful completion of the maintenance service for each unit. Bidders should include their invoicing process to facilitate timely payments in their proposal.
Yes, the tender includes specific provisions to support Micro, Small, and Medium Enterprises (MSEs) and startups. These provisions may include preferences in evaluation criteria or financial assistance which allows for fair competition in the bidding process under Gujarat’s education sector initiatives.
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