Customized AMC/CMC for Pre-owned Products

Customized AMC/CMC for Pre-owned Products - 28 Computers of ACER HP HCL & 10 Printers Canon Samsung

Service
Qty:NaN
EMD: ₹24,000
EST Bid: ₹8.0 Lakh

Tender Timeline

Tender Issue
June 11, 2025 at 2:48 PM

Tender Description

Tender Title: Customized AMC/CMC for Pre-owned Products

Tender Reference Number: 143a60d24

The Election Department Delhi is seeking bids for the provision of Customized Annual Maintenance Contracts (AMC) and Comprehensive Maintenance Contracts (CMC) for a total of 38 pre-owned computers (28 from brands ACER, HP, HCL) and 10 printers (from brands Canon and Samsung). The primary objective of this tender is to ensure that all pre-owned products are maintained efficiently and operate optimally, thereby supporting the operational integrity of election process-related activities.

General Information

Item Category
Customized AMC/CMC for Pre-owned Products - 28 Computers of ACER HP HCL & 10 Printers Canon Samsung Toshiba HP; 28 Computers of ACER HP HCL & 10 Printers Canon Samsung Toshiba HP; Annual Maintenance Contract (AMC); Quarterly; No
Organisation Name

Financial Information

Estimated Bid Value
₹8,00,000.00
EMD Amount
₹24,000.00
Bid Offer Validity
90 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

6 Documents
GeM-Bidding-7953272.pdfMain Document
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK SOW
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity with experience in providing maintenance contracts for computer and printer equipment. Bidders must demonstrate financial stability, technical expertise in specific brands (ACER, HCL, HP, Canon, Samsung), and the capability to offer both preventive and corrective maintenance services.

Bidders must be equipped to manage maintenance for various equipment brands and have access to genuine spare parts. Technical requirements also include the ability to perform software updates, troubleshoot issues, and ensure optimal performance for the pre-owned computers and printers involved in this tender.

The payment terms will vary depending on the proposals submitted by vendors. Bidders are required to provide a detailed pricing structure for their services, along with any applicable payment timelines and conditions. It is important that all financial terms are clearly outlined in the bid submission.

Submissions must be made electronically via the designated platform provided by the Election Department Delhi. Bidders must ensure that all required documentation is submitted in the specified formats outlined in the tender documentation to avoid disqualification.

This tender includes specific provisions to support Micro, Small, and Medium Enterprises (MSEs) and startups. These businesses are encouraged to participate, with opportunities to receive advantages during the evaluation process. It aims to promote inclusivity and enhance competition within the bidding framework.

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