Tender Title: Custom Bid for Services - Home Delivery of Drug and Home Sample Collection
Reference Number: GEM/2025/B/5776396
Issuing Authority: Employees State Insurance Corporation
Department: Ministry of Labour and Employment

The Employees State Insurance Corporation is inviting bids for a Custom Bid for Services focused on the Home Delivery of Drug and Home Sample Collection. This initiative aims to streamline the healthcare services provided to the beneficiaries while ensuring timely delivery and accuracy in sample collection. A detailed scope of work will be outlined, ensuring transparency and clarity in the objectives set forth for prospective bidders.

Scope of Work and Objectives

The primary objective of this tender is to facilitate a robust system for the home delivery of prescription drugs and the efficient collection of medical samples. Service providers are expected to:

• Deliver prescribed medications to registered patients promptly.
• Undertake home sample collection, ensuring adherence to quality and safety standards.
• Maintain comprehensive records of deliveries and sample collections for accountability.

Eligibility Criteria

To qualify for this tender, bidders must meet the following eligibility requirements:

• Must be a registered entity, authorized to offer pharmaceutical and healthcare-related services.
• Compliance with the specified experience criteria and turnover requirements.
• Submission of relevant certificates is mandatory.

Technical Requirements

Bid submissions must include compliance with strict technical specifications that encompass:

• Adequate experience in home delivery and sample collection services.
• Supplier capabilities, including logistics management and human resources.
• Assurance of product quality and adherence to quality standards during delivery.

Financial Requirements

Entities must demonstrate financial viability to ensure ongoing operations. Bidders will be required to provide:

• Proof of turnover as specified in the eligibility criteria.
• An Earnest Money Deposit (EMD) of ₹28,080 to demonstrate commitment to the bidding process.

Document Submission Details

All documents must be submitted electronically via the provided portal, in formats including but not limited to PDF, DOCX, and XLSX. Supportive documents to justify exemptions from experience or turnover requirements must also be included.

Special Provisions

Recognizing the potential participation of Micro, Small, and Medium Enterprises (MSEs) and Startups, specific provisions are in place to enhance their chances in the bidding process, supporting both the Make in India initiative and local procurement mandates.

Evaluation Process

Bids will be evaluated based on total value-wise methodologies. Factors include:

• Compliance with eligibility and technical requirements.
• Cost-effectiveness and ability to meet specified timelines without compromising service quality.

Successful bidders will be notified through official communication methods, with transparent sharing of evaluation results.

Delivery Locations

Services will primarily need to cover areas where the Employees State Insurance Corporation has its beneficiary population, ensuring maximum efficiency in drug delivery and sample collection services.

Contact Information

For further assistance or inquiries, participants are encouraged to refer to the official contact details available in the documentation linked below:

• Scope of Work Document
• Instruction to Bidder
• Payment Terms

This tender provides a unique opportunity for qualified entities to engage in essential healthcare services, contributing significantly to public health initiatives across the nation.