Tender for Healthcare Kitchen and Dietary Service - GEM/2025/B/6044998

Issuing Authority: Employees State Insurance Corporation (Ministry of Labour and Employment)
Tender Reference Number: GEM/2025/B/6044998

The Healthcare Kitchen and Dietary Service tender aims to procure comprehensive kitchen and dietary services for all wards as prescribed. This tender is crucial for ensuring that patients and healthcare workers receive nutritious meals adhering to dietary requirements across multiple wards. The successful bidder will be responsible for planning, preparing, and serving quality meals that align with health and safety regulations.

Scope of Work and Objectives

The objective of this tender is to deliver effective kitchen and dietary services within healthcare facilities, primarily focusing on:

• Meal preparation and delivery in compliance with healthcare standards.
• Nutritional assessment and diet providing insight into patient needs.
• Management of kitchen staff and ensuring food safety and hygiene protocols.
• Coordination with medical personnel to cater to specific dietary requirements of patients.

The scope includes, but is not limited to, operational management of kitchen facilities, stock management, safety compliance, and staff training.

Eligibility Criteria

To qualify for this tender, bidders must demonstrate:

• Registration as a legal entity with relevant governmental bodies.
• Experience in providing kitchen and dietary services in healthcare settings.
• Capability to ensure compliance with applicable health regulations.

Technical Requirements

Bidders are expected to meet specific technical requirements such as:

• Employee training in kitchen hygiene and safety protocols.
• Equipped facilities with approved kitchen equipment.
• Ability to follow nutritional guidelines set by health authorities.

Financial Requirements

The financial requirements entail:

• Submission of a bid price reflective of service quality.
• Proof of financial stability which may include bank statements or financial audits.
• An ability to adhere to payment terms as stipulated in the tender document.

Document Submission Details

Bidders must prepare and submit documents via the designated online portal, ensuring to include:

• Registration certificates.
• Proof of experience in relevant services.
• Financial documentation.

Special Provisions

The tender makes provisions for Micro, Small, and Medium Enterprises (MSEs), offering benefits such as relaxation in qualification criteria designed to encourage participation from startups and local businesses. It aims to support the ‘Make in India’ initiative focusing on local sourcing and procurement.

Evaluation Process

The evaluation process involves:

• Review of compliance with eligibility and technical requirements.
• Financial assessment based on cost-effectiveness and service capability.
• Scoring matrix that accounts for quality standards and past performance.

Delivery Locations

Services are to be provided across designated healthcare facilities as per the agreement within the state or regional jurisdiction.

Contact Information

For inquiries regarding the tender, participants are advised to seek further information from the Employees State Insurance Corporation. It is essential to maintain transparency and clarity throughout the submission process.

In conclusion, this tender represents an important opportunity for entities specializing in Healthcare Kitchen and Dietary Services to contribute significantly to the welfare of patients and the operational efficacy of healthcare facilities. Interested bidders should prepare their proposals thoroughly in compliance with the documentation requirements to enhance their chances of successful participation.