Employees State Insuarnce Corporation Tender by Employees State Insurance Corporation (GEM/2025/B/5947709)
Healthcare Kitchen and Dietary Service - General Ward; Diet; Burn Diet/ High Protein And High Calor

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Tender Title: Healthcare Kitchen and Dietary Service
Tender Reference Number: GEM/2025/B/5947709
Issuing Authority:
Employees State Insurance Corporation
Ministry of Labour and Employment
Scope of Work and Objectives:
The Healthcare Kitchen and Dietary Service tender aims to provide nutritious meal services across various categories in a healthcare setting. Services will include different dietary options tailored to meet patient needs such as burn diets, protein-rich diets, diabetic diets, soft diets, liquid diets, and high carbohydrate low-fat diets. The meals will encompass morning tea and snacks, breakfast, lunch, evening tea and snacks, dinner, and mid-morning meals for patients in general wards.
Eligibility Criteria:
Eligible bidders must meet the criteria of being a registered service provider with proven experience in healthcare dietary services. Additionally, there may be requirements related to quality certifications, workforce qualifications, and adherence to health and safety standards in meal preparation and service delivery. Bidders should also possess relevant licenses to operate within medical and dietary fields.
Technical Requirements:
Bidders should furnish technical proposals detailing their capabilities to prepare and deliver diverse meal types as per dietary specifications. This includes adherence to nutritional guidelines, ensuring food safety standards, and utilizing fresh ingredients. Equipment used must conform to health regulations and quality standards.
Financial Requirements:
Bidders need to provide a comprehensive financial proposal showcasing their pricing structure. This should reflect competitive pricing for meal services in line with government norms while ensuring the quality of service.
Document Submission Details:
All documents should be submitted electronically through the designated procurement platform. Bidders must include their technical proposals, financial proposals, and any other requisite documentation as specified in the tender announcement.
Special Provisions:
This tender includes specific benefits for Micro, Small, and Medium Enterprises (MSEs), encouraging participation from startups and smaller organizations. These provisions aim to enhance service diversity in healthcare food services while promoting local businesses.
Evaluation Process:
Tenders will undergo a comprehensive evaluation process where both technical and financial proposals will be analyzed. The selection will prioritize those offering the best value for money while ensuring compliance with all specified requirements.
Delivery Locations:
Meals will be delivered to healthcare facilities as specified in the contract, ensuring timely service to meet hospital demands.
Contact Information:
For more details about this tender, please reach out to the contact provided in the official announcement or through the Employees State Insurance Corporation's contact avenues.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
11 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The qualification requirements for this tender stipulate that bidders must be registered entities specializing in healthcare meal services. They must demonstrate a history of experience in dietary preparation within healthcare settings and adequate compliance with relevant health and safety regulations. It is essential for all bidding entities to submit proof of past contracts or partnerships that reflect their competency and capability in delivering similar services.
To participate in the tender for Healthcare Kitchen and Dietary Service, bidders are typically required to submit various certificates, including but not limited to, food safety and hygiene certifications, local business registration documents, and any quality management system certifications they may hold. These documents validate the bidder’s adherence to legal and industry standards, ensuring quality service delivery in the healthcare sector.
The registration process involves registering on the designated procurement platform. Bidders must create an account, complete required details, and submit all necessary documentation to validate their eligibility. It is essential to ensure that all details are accurate and reflect the bidder’s capabilities and industries served to streamline the evaluation process.
The payment terms outlined in the tender specify that payments will be made based on the successful completion of tasks as per contract agreements. Typically, these terms include milestone payments, which are linked to delivery schedules and service evaluations. Full clarity on financial interactions will be established within the contractual agreements post-selection.
The tender includes special provisions designed to enhance participation from Micro, Small, and Medium Enterprises (MSEs). These benefits may encompass reduced eligibility criteria, making it easier for these businesses to compete for contracts. Additionally, there might be financial incentives or margin considerations during the evaluation process aimed specifically at MSEs, to support their growth and promote local entrepreneurship within the tendering scope.
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