Medical Education Department Uttar Pradesh Tender by Directorate Of Medical Education And Training (GEM/2025/B/6177029)
Healthcare Kitchen and Dietary Service - General Ward; Diet; Full Regular Diet; Breakfast,Healthcar
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Tender Title: Healthcare Kitchen and Dietary Service Tender
Reference Number: GEM/2025/B/6177029
Issuing Authority/Department: Medical Education Department, Uttar Pradesh
Scope of Work and Objectives
The Healthcare Kitchen and Dietary Service tender aims to procure comprehensive catering services for general wards within healthcare facilities. The objective is to provide nutritious and specifically tailored meal options, including breakfast, lunch, and dinner, catering to the dietary needs of patients. The successful bidder will be responsible for menu planning, meal preparation, and delivery to ensure dietary compliance and patient satisfaction.
Eligibility Criteria
To qualify for this tender, bidders must be registered entities capable of delivering healthcare kitchen services. It is essential to demonstrate previous experience in providing similar services within healthcare settings. The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups to enhance competitive bidding.
Technical Requirements
Bid submissions must include detailed proposals outlining the methodology for meal preparation, adherence to dietary guidelines, and compliance with hygiene and nutritional standards. Proposers should provide information on food sourcing practices, kitchen equipment utilized, and staff qualifications. Quality control protocols must also be described.
Financial Requirements
Bidders are required to submit a detailed financial proposal including costing per meal, total projected quantity of 1,500 meals, and overall service charges. Financial stability and past performance will be assessed during the evaluation.
Document Submission Details
All proposals must be submitted electronically through the designated Gem portal. Complete submission should include technical and financial documentation provided in specified formats to facilitate evaluation.
Special Provisions
This tender specifically supports bids from MSEs and startups, providing them with a significant advantage in the evaluation process. Furthermore, adherence to Make in India policies and local sourcing will be positively evaluated.
Evaluation Process
The evaluation will assess both technical specifications and financial offers. A balanced consideration of quality standards, compliance requirements, and pricing will guide the selection process. The technical proposal will be rated on factors such as innovation in service delivery and experience in the sector.
Delivery Locations
Services will be required across various healthcare facilities located in Uttar Pradesh. The exact locations will be outlined upon contract award, and bidders must ensure the ability to deliver services across all specified sites.
Contact Information
For any queries regarding this tender, bidders can reach out to the designated contact at the Medical Education Department, Uttar Pradesh, through the Gem portal for clarification.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity capable of delivering comprehensive kitchen and dietary services in healthcare settings. Bidders must demonstrate prior experience in similar projects, and participation from Micro, Small, and Medium Enterprises (MSEs) and startups is highly encouraged to foster competitive bidding.
To participate in this tender, bidders must possess necessary certifications such as food safety compliance, health and safety standards, and any other relevant licenses issued by local authorities. Additionally, valid registration with the appropriate government bodies is essential.
Bidders are required to submit an Earnest Money Deposit (EMD) to demonstrate commitment to the proposal. The specific amount will be defined in the tender documents. A performance security may also be required post-award to ensure compliance with contract terms and conditions.
Payment terms will typically involve milestone payments upon delivery of services, based on agreed quantities and submission of invoices. Those details will be specified during the contract award phase to ensure clarity and compliance.
The evaluation and selection process will focus on both technical and financial proposals. Pricing considerations will be analyzed alongside the quality of the service offered, with preferences for innovative approaches and adherence to nutrition and safety standards significantly impacting the selection outcome.
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