Indian Railways Tender by East Central Railway (GEM/2025/B/6071077)
Healthcare Kitchen and Dietary Service - General Ward; Diet; As Per Schedule of Work; As Per Schedu
Tender Timeline
Tender Title: Healthcare Kitchen and Dietary Service
Reference Number: GEM/2025/B/6071077
Issuing Authority/Department
This tender is issued by the Ministry of Railways, under the Indian Railways authority. The core objective is to streamline the healthcare kitchen and dietary services, crucial for maintaining the health and nutrition of patients in general wards.
Scope of Work and Objectives
The scope of work encompasses healthcare kitchen and dietary services specifically designed for the general wards. This includes sourcing, preparation, and provision of meals as per the specified schedule of work. The service aims at ensuring that dietary needs are met effectively and efficiently, contributing to the overall well-being of the patients. The selected contractor will be responsible for following guidelines to maintain high standards of hygiene and nutrition.
Eligibility Criteria
To qualify for participation in this tender, bidders must meet certain eligibility requirements. Entities should be registered and possess relevant experience in healthcare and dietary services. Additionally, compliance with health and safety norms is paramount for all participating vendors.
Technical Requirements
The technical requirements of this tender involve advanced kitchen facilities equipped to prepare meals for approximately 37 individuals in general wards. Bidder’s compliance with food safety and quality standards, such as FSSAI certifications, is essential. Contractors must demonstrate the ability to manage large volumes while upholding strict hygiene practices.
Financial Requirements
Participating bidders are required to present their financial capabilities through comprehensive documentation. This includes proof of previous contracts in similar areas, and financial statements that showcase stability and capability to meet the project's financial commitments. Bidders must also provide details regarding their pricing structure.
Document Submission Details
All relevant documentation for participating in this tender must be submitted electronically via the designated government portal. Proposals should not exceed the maximum file size allowable and must include all required certificates and supporting documents. It is critical to ensure that all submissions are complete and compliant to avoid disqualification.
Special Provisions
Special provisions exist that favor Micro, Small, and Medium Enterprises (MSEs), which are encouraged to participate. This includes simplified documentation processes and possible tender fee exemptions. Startups are also welcomed, with guidelines to support innovative practices aligning with national policies.
Evaluation Process
The selection of bids will follow a structured evaluation process comprising technical and financial assessments. Proposals will be evaluated based on compliance with the specified criteria, quality of service proposed, and cost-effectiveness. A matrix system might be employed to ensure objective scoring.
Delivery Locations
The services are expected to be provided across various general ward locations as specified in the tender documents. Bidder’s capacity to deliver and service these locations effectively will be a key factor during the evaluation.
Contact Information
For additional inquiries regarding the tender, bidders are advised to reach out through the official channels provided by the issuing authority. It will ensure that questions are answered promptly, enabling well-prepared submissions.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
8 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Similar Tenders
Frequently Asked Questions
The eligibility requirements for this tender include being a registered entity with experience in healthcare kitchen and dietary services. Bidders must comply with health and safety regulations and possess appropriate certifications, such as FSSAI, proving their capability to maintain food quality and safety standards. It’s essential to ensure that your organization meets these criteria before attempting to participate in the bidding process.
The technical specifications entail that bidders must have facilities to prepare and serve meals according to pre-defined menus tailored for patient needs in general wards. Adherence to quality standards, including compliance with food safety regulations and sanitary conditions, is crucial. The contractor must also provide evidence of previous successful service deliveries in healthcare settings to prove competency in managing dietary needs.
For this tender, bidders are required to submit an Earnest Money Deposit (EMD) as part of their application. The details regarding the amount and acceptable forms of deposit, such as bank guarantees or demand drafts, should be clearly specified in the submission guidelines. The EMD ensures the seriousness of the bid and will be refunded post evaluation, provided all terms are adhered to.
Submissions for this tender must be made electronically via the official government portal designated for tender processes. Ensure that all documents are in the acceptable formats specified in the tender documentation to facilitate easy processing and evaluation. Proper adherence to submission methods is vital to avoid disqualification.
Yes, the tender includes specific benefits for Micro, Small, and Medium Enterprises (MSEs). These benefits may comprise relaxed eligibility criteria, reduced tender fees, and priority in evaluation to encourage participation from smaller entities. Additionally, MSEs may receive technical support and guidance to enhance their bid submissions, promoting inclusivity in public procurement.
Probable Bidders
Get Tender Alerts
Get notifications for similar tenders