Energy Department Odisha Tender by Odisha Power Transmission Corporation Limited (optcl) Bhubaneswar (GEM/2025/B/6120826)

Tender Title: Facility Management Services

Tender Reference Number: GEM/2025/B/6120826

Issuing Authority

Energy Department Odisha

Scope of Work and Objectives

The Facility Management Services tender encompasses a spectrum of essential support services aimed at ensuring operational efficiency and maintenance across various facilities overseen by the Energy Department Odisha. The primary objective is to engage one or more service providers capable of delivering comprehensive facility management solutions, including but not limited to:

• Network Support Services: Efficient management and troubleshooting of network systems within facilities.
• Technical Help Desk Services: Providing user support and assistance to staff and stakeholders.
• Maintenance Support Services: Routine maintenance and repair of facilities to ensure operational longevity.
• Video Conference (VC) Support Services: Facilitation and technical support for virtual meetings and conferences.
• Software Development Assistance: Supporting software needs through development and integration services.
• Field IT Support Services: Providing on-site technical assistance and support for IT-related issues.

The scope involves providing necessary consumables as required by the bid specifications.

Eligibility Criteria

Eligible bidders must meet the following requirements:

• Must be a legally registered entity and possess the necessary licenses to operate in the facility management sector.
• Previous experience in similar projects of a comparable scale will be advantageous.
• Compliance with regulatory standards and local laws pertaining to facility management services.

Technical Requirements

Bidders are required to demonstrate compliance with specific technical specifications such as:

• Proven track record in facility management and support services.
• Adequate personnel with relevant qualifications and experience in network management and technical assistance.
• Ability to provide critical documentation related to previous projects.

Financial Requirements

Bidders must fulfill the following financial requirements:

• Provision of an Earnest Money Deposit (EMD) along with the tender submission.
• Demonstration of financial stability through balance sheets or bank statements from the past three fiscal years.

Document Submission Details

All bids should be submitted electronically through the designated procurement portal in accordance with the requirements set forth in the tender guidelines. Bidders must ensure that all documents are in PDF or Word format and adhere to the submission standards stated in the tender.

Special Provisions

This tender may include special provisions aimed at Micro, Small, and Medium Enterprises (MSEs), and potential startups are encouraged to participate, benefiting from simplified qualification criteria to encourage healthy competition.

Evaluation Process

The evaluation of bids will be based on criteria including but not limited to:

• Compliance with technical specifications.
• Financial viability and cost competitiveness.
• Overall quality of previously executed similar projects.

This may involve a thorough vetting process where shortlisted bidders may be invited for presentations.

Delivery Locations

The services are required across various facilities managed by the Energy Department Odisha; specific locations will be provided upon award of the contract.

Contact Information

For clarification and additional information, bidders are encouraged to reach out through the official channels provided on the procurement portal.

Conclusion

This tender represents a significant opportunity for qualified service providers in the Facility Management Services sector. Bidders are encouraged to prepare comprehensive proposals reflecting their capabilities and understanding of the outlined scope, ensuring compliance with all stipulated requirements to enhance their chances of successful selection.