GAIL India Limited Tender by Gail India Limited (GEM/2025/B/6064738)
Custom Bid for Services - TOTAL LUMPSUM PRICE INCLUDING GST FOR HIRING OF DARKWEB BRAND MONITORING

Tender Timeline
Tender Title: Custom Bid for Services - TOTAL LUMPSUM PRICE INCLUDING GST FOR HIRING OF DARKWEB BRAND MONITORING AND TAKEDOWN SERVICES
Tender Reference Number: GEM/2025/B/6064738
Issuing Authority: GAIL India Limited
Department: Ministry of Petroleum and Natural Gas
Scope of Work and Objectives
The aim of this tender is to hire comprehensive Darkweb brand monitoring and takedown services. This includes the constant surveillance of darkweb platforms to identify threats, protect brand reputation, and manage incident responses effectively. The selected vendor will be responsible for providing actionable insights and timely alerts regarding any mentions of the brand on darkweb forums and websites.
Eligibility Criteria
To qualify for this tender, bidders must be registered entities with a proven track record in providing similar services. Organizations wishing to participate should possess the necessary legal and financial qualifications, along with any certifications relevant to Darkweb monitoring services.
Technical Requirements
The technical requirements for this tender include the capability to deploy advanced monitoring technologies that can comprehensively analyze darkweb sources. Bidders will need to demonstrate their methodologies for data gathering, risk evaluation, and report generation. Furthermore, the solution provided must comply with all applicable data privacy standards.
Financial Requirements
Bidders must submit a total lumpsum price including GST for the offerings outlined in this tender. The financial proposals will be evaluated based on cost-effectiveness, potential for long-term engagement, and alignment with the technical capabilities of the vendor.
Document Submission Details
Bidders are required to submit their proposals electronically via the designated platform. All submissions must adhere to the specified formats and guidelines provided in the tender documentation. Failure to comply could result in disqualification from the tender process.
Special Provisions
This tender has provisions for Micro, Small, and Medium Enterprises (MSEs) to promote inclusivity and support local businesses. Detailed benefits for eligible MSEs are included in the tender terms.
Evaluation Process
The evaluation of bids will be conducted in multiple phases, which include technical assessments and financial evaluations. Factors such as prior experience, service quality, and cost will be pivotal in determining the vendors selected for contracts.
Delivery Locations
The services will primarily be delivered to operational locations as specified in further documentation. Proposals should account for flexibility in addressing the varying demands of the geographical locations involved.
Contact Information
While specific contact details are not provided in this documentation, interested parties are encouraged to refer to the official GAIL India Limited website or contact the relevant department for queries and clarifications regarding this tender.
This comprehensive bidding process aims to engage top-tier service providers qualified to deliver effective Darkweb brand monitoring and takedown services that are crucial in today's digital landscape. All interested bidders are encouraged to carefully review the tender documentation and submit their proposals in accordance with the guidelines.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
8 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Corrigendum Updates
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Frequently Asked Questions
The eligibility requirements to participate in this tender include being a registered entity capable of providing darkweb monitoring services. Organizations must have the requisite licenses, a minimum track record of successful projects, and relevant industry certifications to ensure compliance with all operational and legal standards. An emphasis on prior experience in Darkweb brand monitoring is essential, as well as the ability to present a financially sound proposal.
Participants in the tender must possess various certificates that validate their expertise in delivering Darkweb monitoring and takedown services. This can include certificates of compliance with data protection regulations, quality assurance certifications, and any other industry-relevant certifications. Entities must ensure that all certification documents are current and presented in the accepted formats outlined in the tender documentation.
To register for this tender, organizations must first create an account on the designated bidding platform. After logging in, bidders can access the tender by entering the reference number GEM/2025/B/6064738. Follow the registration process, ensuring that all documents are prepared as specified in the guidelines. It is imperative to follow the required conditions for document submissions to prevent disqualification.
The payment terms for this tender have been set on a lumpsum basis, which includes GST. Payment will typically occur upon successful completion of project milestones, as detailed in the contract. The specific terms are designed to ensure transparency and accountability in financial transactions throughout the project duration.
Yes, there are special provisions for Micro, Small, and Medium Enterprises (MSEs) within this tender. These benefits are designed to foster inclusivity in the bidding process and ensure that smaller entities can compete effectively. MSEs are encouraged to highlight their qualifications and capabilities, demonstrating the potential for long-term partnerships in providing darkweb monitoring services.
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