GAIL India Limited Tender by Gail India Limited (GEM/2025/B/6132042)
Custom Bid for Services - TOTAL LUMPSUM PRICE OF SERVICES FOR HIRING OF MICROSOFT CLOUD SUBSCRIPT

Tender Timeline
Tender Title: Custom Bid for Services - TOTAL LUMPSUM PRICE OF SERVICES FOR HIRING OF MICROSOFT CLOUD SUBSCRIPT
Reference Number: GEM/2025/B/6132042
Issuing Authority/Department: GAIL India Limited, Ministry of Petroleum and Natural Gas
Scope of Work and Objectives
The primary objective of this tender is to solicit bids for the hiring of Microsoft Cloud Subscription Services over a five-year period. This includes a comprehensive on-site facility management support service component and the migration of on-premise email systems to Exchange Online Cloud. This is a custom bid tailored to meet the specific requirements for efficient and reliable services in cloud computing.
Eligibility Criteria
To participate in this tender, bidders must meet specific eligibility requirements, including being a registered company with a proven track record in providing cloud subscription services. The eligibility will ensure that only qualified vendors can participate, thereby maintaining the quality and reliability necessary to meet the project's objectives.
Technical Requirements
Bidders are expected to demonstrate technical proficiency in providing cloud services, including the migration of email systems. This will involve compliance with necessary technical specifications and quality standards that align with industry best practices and the requirements put forth by GAIL India Limited.
Financial Requirements
Financial documentation must include evidence of the company's current financial health to fulfill the financial requirements related to the execution of the work. Bidders will need to present a total lump sum price for the entire service package, ensuring transparency in the pricing structure.
Document Submission Details
All required documents must be submitted in the prescribed format as specified in the tender documentation. It is essential to meet the guidelines for submission methods, ensuring that submissions are made on time and in accordance with the stipulated requirements to facilitate a smooth evaluation process.
Special Provisions
This tender includes provisions designed to benefit Micro, Small, and Medium Enterprises (MSEs) and startups. These provisions encourage participation from smaller entities, ensuring a diversity of participation while promoting the “Make in India” initiative by adhering to local content and procurement rules.
Evaluation Process
The evaluation of bids will be conducted based on predefined criteria, focusing on both technical capabilities and financial proposals. The evaluation and selection process will examine the qualifications of each bidder against the set benchmarks outlined in the tender notice, ensuring fair competition while rewarding quality and value.
Delivery Locations
The services provided under this tender will be delivered at various locations as specified by the GAIL India Limited, ensuring accessibility to all stakeholders involved.
Contact Information
For further clarification and inquiries, bidders may refer to the official communication channels of GAIL India Limited, ensuring that all questions are directed to the appropriate department.
Remember, it is of utmost importance to adhere to the guidelines set in this tender document while preparing your proposal to ensure compliance and maximize your chances of selection. The hiring of Microsoft Cloud Subscription Services represents a pivotal investment for GAIL India Limited, aiming for enhanced operational efficiency through advanced technological solutions.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
8 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a legally registered entity with adequate experience in providing cloud services. Bidders must also demonstrate their capacity to meet the technical and financial demands outlined in the tender. This can include providing references from previous contracts and proof of relevant expertise.
The technical specifications include the ability to support seamless migration of on-premise email systems to Exchange Online Cloud and the provision of on-site facility management support. Bidders must ensure they comply with industry standards and fulfil the specific technical requirements detailed in the tender.
The Earnest Money Deposit (EMD) for this tender is a financial guarantee intended to ensure commitment from bidders. The amount is predetermined in the tender documents and should be submitted along with the proposal. Failure to include the EMD may lead to disqualification from the bidding process.
The tender documents must be submitted in the formats specified within the tender guidelines. Generally, accepted formats include PDF and Word documents, but it’s important for bidders to check the submission requirements associated with this tender to ensure compliance with the submission methods outlined.
Yes, there are special provisions designed to assist Micro, Small, and Medium Enterprises (MSEs) and startups. These benefits can include simplified bidding processes, financial incentives, and preferential treatment in evaluations. This ultimately supports government initiatives aimed at promoting local businesses and enhancing economic growth.
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