Tender Title: Facility Management Service - Manpower Based
Tender Reference Number: 45ea5e60
Issuing Authority: General Administration Department, Assam
Scope of Work and Objectives
This tender aims to solicit bids for Facility Management Services tailored for manpower-based operations across various segments, including hospitality, housekeeping, and other related services. The scope of work spans a broad range of positions including but not limited to:
- Hospitality Sector Services
- Housekeeping and General Cleaning
- Semi-skilled and Skilled Labor
- LMV Driving
- Cooking and Culinary Assistance
- Horticulture and Gardening Services
- Security Services
The primary objective is to enhance the operational efficiency and cleanliness standards across governmental facilities while ensuring consistent service delivery.
Eligibility Criteria
To qualify for this tender, bidders must:
- Be duly registered legal entities.
- Demonstrate prior experience in providing similar facility management services.
- Comply with local regulations and possess all necessary licenses.
- Have a robust human resources framework capable of delivering the required manpower.
Technical Requirements
Bidders must meet certain technical specifications:
- Adherence to industry standards for service delivery.
- Implementation of quality assurance protocols.
- Availability of skilled staff for various roles listed in the scope of work.
- Capacity to handle emergency situations and provide immediate responses as required.
Financial Requirements
Bidders must provide a comprehensive breakdown of costs associated with their service offerings. Detailed financial documentation reflecting:
- Price evaluation considerations
- Earnest Money Deposit (EMD) as specified
- Payment terms outlining the conditions for processing payments to ensure transparency and accountability
Document Submission Details
Prospective bidders are required to submit all necessary tender documents including:
- Qualifications and experience credentials
- Financial proposals and pricing structures
- Any certificates of compliance or relevant licenses
These documents must be submitted through the designated online portal specific to this tender.
Special Provisions
This tender includes special provisions to favor Micro, Small, and Medium Enterprises (MSEs) and startups:
- MSEs may be eligible for financial concessions and relaxed eligibility criteria.
- Startups are encouraged to bid, enhancing innovation and competition within the sector.
Evaluation Process
Bids will undergo a rigorous evaluation process considering factors such as:
- Technical compliance and capability
- Financial viability and pricing structures
- Quality standards adherence
- Previous performance records in similar services
Delivery Locations
The services are required to be executed in various governmental facilities within Assam. Bidders must clearly state their capability to service these locations effectively.
Contact Information
For additional inquiries regarding the tender, please refer to the General Administration Department, Assam, for official communication channels. All interested parties are encouraged to stay updated through the designated portal.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
13 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with prior experience in similar facility management services. Bidders must comply with local regulations and hold all necessary licenses. Additionally, a well-developed human resources framework to meet the manpower demands specified in the tender is essential.
Bidders must provide necessary certificates demonstrating compliance with local industry standards and regulations. This might include quality assurance certifications, safety compliance documentation, and any other certifications relevant to facility management services.
The document submission for this tender must be completed through the designated online portal. Bidders are required to upload their qualifications, financial proposals, and any additional required certificates ensuring all documentation is complete and accurate to facilitate evaluation.
Bidders may be required to submit a performance security to ensure the fulfillment of contractual obligations. This security typically includes a predetermined percentage of the total bid amount, held until the completion of the contract to safeguard against non-performance.
Yes, there are special provisions established to favor MSEs and startups, which may include relaxed eligibility criteria and financial concessions. This encourages greater participation and supports the growth of smaller enterprises in the facility management sector.
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