Grid Controller of India Limited Tender by Grid Controller Of India Limited (GEM/2025/B/6014839)
AMC of C-DAC SAMPADA software for 3 Years

Tender Timeline
Tender Title: AMC of C-DAC SAMPADA Software for 3 Years
Reference Number: GEM/2025/B/6014839
Issuing Authority: Grid Controller of India Limited
Department: Ministry of Power
Scope of Work and Objectives
The scope of work involves the Annual Maintenance Contract (AMC) for the C-DAC SAMPADA software over a duration of three years. The primary objective of this contract is to ensure the software remains fully operational, up-to-date, and supporting the operational needs of the Grid Controller of India Limited. The successful bidder will be responsible for timely maintenance, upgrades, bug fixes, and user support.
Eligibility Criteria
The tender invites eligible bidders who are registered entities with the necessary experience and capabilities to manage the maintenance of software solutions similar to C-DAC SAMPADA. Bidders must possess a solid technical background and demonstrate the ability to deliver reliable IT maintenance services.
Technical Requirements
Bidders are expected to meet several technical requirements, which include:
- Proven experience in maintaining software applications, particularly those relevant to power grid management.
- Adequate technical team skilled in software maintenance and support.
- Capacity to deliver updates and patches in a timely manner to ensure uninterrupted service.
Financial Requirements
All participating bidders must comply with specific financial requirements, including demonstrating financial stability and capability to undertake a project of this scale. Bidders may need to submit financial documents as proof of stability and solvency.
Document Submission Details
The submission process involves submitting all required documents electronically through the designated government e-Marketplace (GEM) portal. Bidders must ensure that all documents are submitted in the prescribed format to facilitate evaluation.
Special Provisions
The tender encourages Micro, Small, and Medium Enterprises (MSEs) to participate by providing benefits aimed at enhancing the competitive edge of smaller firms. Additionally, considerations will be made for startups, promoting innovation in the service provided.
Evaluation Process
The evaluation process will be thorough and consider various factors such as technical capabilities, financial proposals, and compliance with the eligibility criteria. Bidders will be assessed based on their ability to fulfill the scope of work efficiently within the stipulated timeframe.
Delivery Locations
The primary delivery locations for services under this contract will be the offices of the Grid Controller of India Limited and any other designated locations as specified in further communications.
Contact Information
For more information or queries regarding this tender, interested bidders can check the GEM portal or the official website of the Ministry of Power for relevant points of contact and further instructions.
This tender represents a crucial opportunity for the successful bidder to develop a partnership with a significant governmental authority while contributing to the ongoing technological support for the Ministry of Power.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity capable of fulfilling the technical maintenance needs of software applications similar to C-DAC SAMPADA. Bidders must have relevant experience and must demonstrate technical proficiency through prior projects. Entities must also provide proof of stability, including financial documents, to qualify for consideration.
Bidders must meet specific technical specifications that include demonstrated experience in software maintenance and an adept technical team capable of providing continuous support. Compliance with quality standards and proven capability to deliver timely updates and patches is also a key requirement for successful bidders.
Bidders will need to submit an Earnest Money Deposit (EMD) along with their proposals as a demonstration of commitment to the bidding process. The EMD amount will be specified in the tender documents, and failure to comply will result in disqualification from the evaluation process.
Bids must be submitted electronically through the GEM portal, adhering to the submission deadlines outlined in the guidelines. All required documentation will need to be uploaded in an accepted format and complete, ensuring compliance with the tender’s requirements.
Yes, there are distinct benefits for Micro, Small, and Medium Enterprises (MSEs), including relaxed eligibility criteria and potential financial advantages. Bidders classified as MSEs will receive special considerations during the evaluation process to encourage their participation and bolster competition.
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