Customized AMC/CMC for Pre-owned Products

Customized AMC/CMC for Pre-owned Products - --; --; Annual Maintenance Contract (AMC); Quarterly; Y

Service
Qty:NaN
EMD: ₹18,000
EST Bid: ₹6.0 Lakh

Tender Timeline

Tender Issue
May 13, 2025 at 5:01 PM
Corrigendum
June 6, 2025 at 05:01 PM
Bid Extended to June 16, 2025 at 09:00 AM

Tender Title: Customized AMC/CMC for Pre-owned Products

Tender Reference Number: ac039506

Issuing Authority/Department: Health & Family Welfare Department, Gujarat

The Health & Family Welfare Department Gujarat is inviting bids for the provision of Customized Annual Maintenance Contract (AMC) and Comprehensive Maintenance Contract (CMC) for pre-owned products. This tender aims to ensure the continuous operation of essential medical equipment previously owned, thereby ensuring that health services remain uninterrupted and efficient.

Scope of Work and Objectives

The primary objective of this tender is to secure maintenance services that cover preventative and corrective maintenance for a range of pre-owned medical devices. Contractors will be responsible for achieving optimal performance levels, minimizing downtime, and ensuring compliance with all relevant health and safety regulations. The scope encompasses the provision of trained personnel, requisite tools, and parts necessary for successful completion of maintenance tasks.

Eligibility Criteria

To qualify for this tender, bidders must fulfill specific criteria, including:

  • Registration as a legal entity.
  • Proven experience in executing similar contracts, particularly within the healthcare sector.
  • Availability of qualified technical staff capable of adhering to quality standards.

Technical Requirements

Bidders are required to demonstrate their capability in:

  • Handling a diverse range of pre-owned medical equipment.
  • Compliance with applicable quality standards and regulations.
  • Implementation of effective quality assurance and control measures.

Financial Requirements

Bidders must submit financial evidence, demonstrating:

  • Sufficient liquidity to manage the contract.
  • Proof of tax compliance.

Document Submission Details

All bids must be submitted electronically through the designated platform. It is essential for bidders to maintain clarity and completeness in their submissions to facilitate an efficient evaluation process.

Special Provisions

In recognition of the contributions of Micro, Small, and Medium Enterprises (MSEs) and startups, the tender includes provisions aimed at supporting these entities. Bidders falling under these categories are encouraged to participate and may receive benefits that assist in leveling the playing field.

Evaluation Process

Bids will be evaluated based on a specified scoring matrix focusing on technical capability, past performance, and financial stability. This comprehensive evaluation aims to identify the most capable and cost-effective bidders.

Delivery Locations

The maintenance services are to be conducted at various designated health facilities under the jurisdiction of the Health & Family Welfare Department in Gujarat. Bidders are urged to familiarize themselves with potential locations to tailor their proposals effectively.

Contact Information

For further inquiries, interested bidders should reach out to the designated contact person from the Health & Family Welfare Department of Gujarat. Specific contact details will be provided in the formal tender documentation.

In conclusion, the ac039506 tender presents an opportunity for qualified service providers to contribute to the health sector by ensuring that pre-owned medical equipment remains functional and safe. All bidders are urged to prepare their submissions meticulously to comply with the outlined criteria and facilitate a smooth evaluation process.


General Information

Item Category
Customized AMC/CMC for Pre-owned Products - --; --; Annual Maintenance Contract (AMC); Quarterly; Yes
Organisation Name
State

Financial Information

Estimated Bid Value
₹6,00,000.00
EMD Amount
₹18,000.00
Minimum Turnover
₹4.00 Lakh (s)
Bid Offer Validity
90 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

17 Documents
GeM-Bidding-7789483.pdfMain Document
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER COMPLIANCE
Other DocumentsOTHER
Other DocumentsOTHER COMPLIANCE
Other DocumentsOTHER COMPLIANCE
Other DocumentsOTHER COMPLIANCE
Other DocumentsOTHER COMPLIANCE
Other DocumentsOTHER COMPLIANCE
Other DocumentsOTHER COMPLIANCE
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER FINANCIAL
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • OEM Annual Turnover
  • Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Corrigendum Updates

Bid Extended to June 16, 2025 at 09:00 AMModified on June 6, 2025 at 05:01 PM
Bid Opening June 16, 2025 at 09:30 AM

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Frequently Asked Questions

The eligibility requirements include being a registered entity, having demonstrated experience in managing similar AMC/CMC contracts specifically within the healthcare sector, and maintaining qualified technical staff to adhere to the necessary quality standards and regulations.

Bidders must submit proof of registration as a legal entity and financial compliance documentation. Additionally, technical certificates confirming experience with healthcare equipment, alongside a quality assurance plan, are essential for consideration in the evaluation process.

The submission process requires all bids to be uploaded electronically to the designated platform. Participants are encouraged to ensure their documents are complete, well-organized, and compliant with the submission guidelines to facilitate an efficient review.

Bidders must provide clear evidence of financial capability, including statements that reflect liquidity to manage the contract effectively and proof of compliance with any tax obligations. This demonstrates the bidder’s capacity to deliver on the contract commitment.

The tender includes specific provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, aimed at fostering their participation. These benefits may include relaxed eligibility criteria and financial incentives that support their competitive edge in securing government contracts, thereby reinforcing local enterprise growth.

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